I have an account on in the creative cloud and when trying to install Photoshop CC 2015 apears there is a message while signing: "please connect to the internet and try again...". "There is actually no problem with the connection...

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  Please refer to this document: Solutions to connect, activation and errors in connection with creative cloud and Creative Suite applications

  Also try the help below procedure:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to McAfee website, toolbar of internet security etc.)

  2 disable the firewall to enable the firewall on or off - Windows Windows help , see your machine

  3 turn off the firewall of the security program installed on the computer Internet.

  4 - Please check if you have adobe entries in your HOSTS file, if there are all the entries in it, which means that adobe is getting stuck on your machine.

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