I have an account that has been hacked and I don't know how to get back

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  This is unacceptable - service free or not, completely horrible what is happening.

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  And it's not Microsoft.

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  _{The title of the question and first sentence edited by moderator. This question is about Thunderbird, not Firefox. AW}

  Something was quite wrong. Settings that use Thunderbird cannot come from his profile, but if the account has been for settings and yet the account is always logged, then the settings page has become out of step with the real state of the profile. Note that uninstalling and then reinstalling the program Thunderbird are usually ineffective because the settings are kept separately in the profile folder.

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  http://social.answers.Microsoft.com/forums/en-us/vistaappearance/thread/06e56a8b-bdb6-4808-92B2-1089e60f0bdc

  Answered in another Thread.

  Mick Murphy - Microsoft partner