I have an email stuck in my vision of the box. Are not sent and cannot be deleted. How he get out of here.

He has been there 3 days.  Systems turned on and turned off several times and as e-mail remains in the Outbox.

You don't mention what email program you use. If Outlook Express check for working offline and deselect the preview pane and see if it will remove this way. If this is not the case, the sending, or sent items box is corrupt.
 
Proceed as follows for the Outbox and if the problem persists, repeat for the sent items after you move the messages you want to save to a local folder that you create.
 
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
 
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
 
With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it.  Another will be created automatically when you open OE.
 
General precautions for Outlook Express:
 
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
 
Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095
 
After you're done, followed by compacting your folders manually while working * off * and do it often.
 
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
 
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Tags: Windows

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