I have an IMAc running on the latest version of El Capitan. MY blutooth followed pad has a mind of its own - opening windows and text highlighting / deletion.  In addition to this my screen keeps freezing and the spinning ball will appear.

I have an IMac running on El Capitan 10.11.6. My bluetooth followed pad has a mind of its own - opening windows and text highlighting / deletion.  In addition to this my screen keeps freezing and the spinning ball will appear - I have to hold down the back of the screen to force it to close.  This message of the 2 line took almost an hour to type as I have no control on the touchpad.

Hello Kluggerjo,

Thank you for reaching out to the Community Support from Apple. I know how important it must be able to count on your devices work as expected, and I have a few steps that should help resolve the behaviors you see.

I would recommend to go by resetting your management system (SCM) controller. MSC helps control and regulate different material on your Mac, including Bluetooth systems.  This article will guide you in this process: reset the management system (SCM) controller on your Mac.

If you still experience the issue after the test, you can test the behavior to a test user. This will help us to determine if the problem is systemic or isolated to your user account. This article will guide you in this process: How to test a question in another account on your Mac user

If the behavior is duplicated to the test user, I'd recommend reinstalling El Capitan. This will not delete your data. To reinstall using the recovery mode, take a look at this article: How to reinstall OS X

If you experience any problems or have any questions, please let us know. The entire community is here to help.
-Best regards

Tags: Peripherals

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