I have an iPhone with IOS 9.2.1 6.  It does not open jpg files attached to e-mail. The type of computer that sold it to me has no idea what the problem is.  I never had this problem with my iPhone 4 or iPhone 5. Any suggestions?

I have an iPhone with IOS 9.2.1 6.  It does not open the jpg files attached to an email, although it opens the jpg files before a recent update of IOS.  My wife 4 IPhone opens the jpg files attached to our email.  I never had this problem with my iPhone 4, iPhone 5 or my iPhone 6 until a recent update, but I do not know what update caused the blackout.  The mobile phone seller did a search on the web and not found any reference to it.  A hard reboot was not helpful.  Any suggestions?

What email provider? What happens when you try to open the JPG file?

Tags: iPhone

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