I have an Officejet 4620 wireless printer for my office and want to be able to scan from my laptop

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  I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

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  2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

  3. or is the problem because of something else entirely?

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  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

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  4 restart your computer

  5. download and install the latest version of Adobe flash player

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  Version 28.8

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