I have an old Dell computer with Windows XP Prof installed including service pack 1. All of a sudden, I'm not able to use my password to connect.

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• I have problems installing the service pack 2 I see erreo code 0 x 80070490. I use windows vista home computer HP permium

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  Dear MS staff

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• Recently, do 800ccc0f with Windows Live Mail IMAP protocol when just read AOL e-mail so I am not idle, but the server disconnected the connection!

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  (1) what is the cause for this?

  (2) I have no virus detected by Windows Security Essentials etc.  So is it a recent Windows Update causing the problem, as kb2454826 affected WLM since January 2011? (I uninstall this update kb2454826).

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  Thanks in advance.

  SofiaS

  Hi Sofia S

  I use windows live mail version 11 and have an account to imap aol here are the settings I use.

  Right-click on your aol account and click Properties,
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  The tab advanced,
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  Incoming IMAP mail
  Check this server requires a secure connection (SSL)

  change the server 2 or 3 minute wait times, I use 2 and that works for me.

  After clicking on apply and close the window re - open prorperties and check that mail port # 587 outgoing sometimes he stuck back to default settings.

  Hope this helps

• Dell computer with windows vista. I turn on my computer it boots up to the blasck with the dell logo screen, then goes to a black scree requesting a password, how can I get around this.

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  Hello

  If she asks for a BIOS password, contact Dell

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  I'm sorry, but the strategy of microsoft in these forums is that without assistance will be given about lost or forgotten passwords

  read the policy at the link below

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• I have a new Dell Inspiron with Windows Vista Home Premium. I BOUGHT IT NEW. After having a new hard drive installed when I lit a message came saying...

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  "Windows Vista (TM) Build 6002 this copy of Windows is not genuine". Then it asks if I would to activate now, or later "." When I put activate now and put in the long product key it says ' this product key is already used! I bought it, its mine! That's happened? any ideas?

  Hello

  What means error code is that initial activation is one in which that reference is made.

  He thinks that you have 2 facilities.

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  See you soon.

• Several BSOD on a new laptop computer with windows 8 is installed

  Hi all

  I got a new laptop ASUS G750jx two weeks ago and have had accidents since the first day.

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  Intel diagnostic tool - found no errors

  SeaTools - had no errors

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  Ran system with controlled driver enabled, had accidents, but all associated with nt kernel and doesn't really give much information (I had updated to windows 8.1 right here)

  A few days before the reset everything back to the factory settings and had more luck getting references to specific drivers in minidumps, such as sortport.sys, dxgkrnl.sys and nvlddmkm.sys. Obviously, tried all latest drivers on the website of the manufacturer, but problems persist.

  Unfortunately I deleted the latest dumps, so I enclose precedents

  https://onedrive.live.com/redir?RESID=F9EB48B99E88CF9F! 107 & authkey =! ACULQBFwZYAcOlQ&ithint=file%2c.zip

  Please let me know if you need more information.

  Thank you

  DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

  This indicates that a kernel-mode driver attempted to access pageable memory with a high IRQL.

  A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high. This bug check is usually caused by drivers who used a wrong address.

  BugCheck D1, {ffffffffffffff85, 2, 1, fffff880043a646c}

  We can see the 1st parameter is completely false and is in no way a valid address. We can check this:

  0: kd >! ffffffffffffff85 pte
  GO ffffffffffffff85
  PXE to the EPP of FFFFF6FB7DBEDFF8 at FFFFF6FB7DBFFFF8 at FFFFF6FB7FFFFFF8 at FFFFF6FFFFFFFFF8 PTE POE
  contains A 00000000011, 0063 contains 0000000001121063 contains 00000000011EF063 contains 0000000000000000
  GetUlongFromAddress: cannot read fffff8028955b0e4
  NFP 11 has 0 - DA - KWEV NFP 1121 - DA - KWEV NPF 11ef - DA - invalid KWEV

  That said, we know that a driver has accessed a completely invalid address with a too high IRQL. Good, what driver?

  0: kd > k
  Call child-SP RetAddr site
  fffff802'8abc82a8 fffff802 8925 c 869 nt! KeBugCheckEx
  fffff802 '8abc82b0 fffff802' 8925b0e0 nt! KiBugCheckDispatch + 0 x 69
  '8abc83f0 fffff880' fffff802 043a646c nt! KiPageFault + 0 x 260
  fffff802 '8abc8580 fffff880' 043a5f87 dxgmms1! VIDMM_GLOBAL::RemoveDMAReferences + 0x1c
  fffff802 '8abc85b0 fffff880' 043ac0fc dxgmms1! VIDMM_GLOBAL::UnreferenceDmaBuffer + 0 x 57
  fffff802 '8abc85e0 fffff880' 043abdd3 dxgmms1! VidSchiProcessDpcCompletedPacket + 0 x 304
  fffff802 '8abc8670 fffff880' 043ab629 dxgmms1! VidSchiProcessDpcDmaPacket + 0x18b
  fffff802 '8abc86b0 fffff880' 043ab513 dxgmms1! VidSchDdiNotifyDpcWorker + 0xd9
  fffff802 '8abc86e0 fffff880' 0423188a dxgmms1! VidSchDdiNotifyDpc + 0 x 87
  fffff802 '8abc8730 fffff880' 051a4a68 dxgkrnl! DxgNotifyDpcCB + 0x5a
  fffff802'8abc8760 fffffa80'12866000 nvlddmkm + 0xcba68
  fffff802' 00000000 00000000 8abc8768 of ' 0xfffffa80'12866000

  Interesting pile!

  We start somewhere in kernel mode with something going on - 0xfffffa80'12866000. Then we have a video driver nVidia bird call, a core of DirectX notifying a DPC, followed by a series of calls DirectX MMS dealing with all video Planner dealing with Direct Memory Access on a DPC.

  Shortly after that we remove references DMA, we call a pagefault.

  Regarding the statement us failed on:

  ADC byte ptr [rax + rdx-7Dh]

  With deference, we add a pointer that has been stored in the registers rax + rdx .

  -FAILURE_BUCKET_ID: IP_MISALIGNED_dxgmms1.sys

  Misaligned within DirectX MMS instruction pointer.

  ------------------------------------

  1. make sure you have the latest video card drivers. If you are already on the latest graphics card drivers, uninstall and install a version or a few versions behind the last to make sure this isn't a last number one driver. If you have already experienced with the driver of the card later and earlier versions, please try the driver beta for your card.

  2 if the above fails, you have not even need to test if there is a graphics card defective, because it is (or defective Board in general). You must then indicate the manufacturer what I just told you, and they shouldn't give you a hard time... If all goes well.

  Kind regards

  Patrick

• Microsoft Security Update 11/01/2012 installed including Service Pack 2 and now start the computer fails. No Windows security, no system restore.

  Can't start at a fixed point to the password screen. Goes to a blue screen and try to restart automatically.  When you run safe mode cannot use the system restore, have no security of windows, so does not automatically restart when the change is made impossible to read.  Norton 360 found two viruses at the origin and the fixed, no viruses detected in recent failure.

  Hello

  You can use the full version of Windows Vista installation disc and try to perform a restore of the system, the Windows recovery environment and check.

  For more information, you can consult the following article ot.

  What are the system recovery options in Windows Vista?

• Cannot install service pack 4 Windows on Windows XP Professional Version 2002 Service Pack 2

  I have recently installed windows service pack 3 and now when I try to install service pack 4, I get this
  Error installing Service Pack 4:
  The version of windows that you are trying to install does not match the update you are trying to install
  My Info to the computer:
  Windows XP Professional Version 2002 Service Pack 2
  Toshiba

  Tecra

  Intel (R) Celeron (R) M

  processor 1.50 G

  No, it means that you are misunderstand any error message you see.  There is no service pack 4 for Windows XP.  All reputable antivirus meant for Windows XP software will install on Windows XP service pack 3.  If you have problems to install antivirus software, your computer may already be infected.

  You must install one antivirus resident program.  Do not install the Avast and AVG; Choose a.  You can have other anti-malware of on demand software.  The best of them is MalwareBytes AntiMalware (free).

  If you would like more information, please proceed as follows:

  1 display the full text, without paraphrasing, of any error message you get when you try to install a software of your choice.

  2. after the URL (link) of the Web site from which you downloaded the antivirus installation package.

  3. click on start, then run, then type the following command in the "Open" box and click OK

  Msinfo32.exe

  When the windows of Information System fills, click on edit, and then click Select all. Click on edit, then click on copy.  Then paste (CTRL + V), the copied data in your response here.

• my computer with windows broken and now my new computer does not have windows, is it possible to get windows on my new computer from my old?

  my computer with windows broken and now my new computer does not have windows, is it possible to get windows on my new computer from my old?

  Hello

  You tell us what type of license you have.

  If the former was preinstalled, NO, you cannot transfer it.

  Read this information:

  If the laptop came with the preinstalled Windows operating system (Dell, HP, Acer, etc.), this product key supplied with the laptop is preinstalled OEM license and is not transferable.

  OEM license/product key (systems of operating pre-installed on Dell, HP, etc.) is related to the first machine it is installed on and dies when dies of this machine.

  The above applies also to OEM system builders licenses.

  License of operating system in detail, that you buy and install yourself, are allowed to be transferred to another machine.

  And retail licenses also can be installed on a machine at one time.

  ___________________________________________________

  And please read this, you can:

  http://www.Microsoft.com/OEM/en-GB/licensing/sblicensing/pages/licensing_faq.aspx#fBid=cbW6pY-wjS6

  See you soon.