Similar Questions

• I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightr

  I recently changed the laptops on my old laptop I downloaded after payment of the annual fee for her photoshop and lightroom. Since the evolution of the laptop when I connect it it says my trial has expired, but I paid and it won't let me download. Lightroom opens just enough to add a watermark and photoshop, not at all. I need to know how to download both I paid and that they were working on my other laptop

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• Look guys, I've been a good customer of yours over many, many years. OK I am a private citizen & not worth millions to you but I've been a good customer of your for many years of mny. I have CS 3 design and can not turn it off because the program won'

  Look guys, I've been a good customer of yours over many, many years. OK I am a private citizen & not worth millions to you but I've been a good customer of your for many years of mny. I have CS 3 design and can't turn it off because the program won't let me ' cos of a system error. I need help, but I don't get it! Talked with your technical staff who told me that they onl deal with CC matters. I tried to use your tips online and support without success! 24 / / 7 chat support is not available, so I appeal to you directly off my CS 3 Design so I can use all the programs on the Vista platform. As a citizen in my mind, I've spent a lot of money on your please help me here if for no other reason than for moral and ethical reasons over the years. I think that you have a duty of care, you take my money and fail to support me!  Best regards, Iain Hirst.

  Please see:

  Learn how to enable or disable Adobe applications.

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-help.html

  I hope this helps.

  Concerning

  Megha Rawat

• Warning that 30 day trial has expired and I need my copy of license

  I have more creative cloud and I'm ready to get a college degree. I've noticed something lately. Sense a few days ago I can't use the first pro even after I uninstalled and reinstalled. I can use all other creative cloud programs and photoshop, indesign, etc., but I can't use the first. When I click to open the Prime Minister, he said something about a 30 day trial has expired and I need my copy of license. That's what I don't understand because I pay for creative cloud.

  I don't know what else to do.

  Any ideas would be gratefully accepted

  Post edited by: Kevin Monahan Reason: to make it more searchable title

  Well I thought about it. For some reason, I ran to the free version, not the dollar 30 times per month

• Hello. My 30 day trial has expired, but I now have a valid license key. How to turn on this please? Thank you.

  Hello. My 30 day trial has expired, but I now have a valid license key. How to turn on this please? Thank you.

  CC? You open the CC desktop application and connect to it.

  CS6... you go to the help topic, and activation is one of the options below.

  Neil

• My mobile version of lightroom 30-day trial has expired, but I have Adobe Creative cloud with a full membership. How can I use lightroom for mobile in the future?

  My mobile version of lightroom 30-day trial has expired, but I have Adobe Creative cloud with a full membership. How can I use creative photography cloud adobe?

  Hello

  Please see: -.

  The use of Lightroom Mobile is included with Creative Cloud Student and Teacher Edition?

  Or

  Mobile Lightroom not available for education memberships | Kivuto

  You can also refer to the document:-Adobe Lightroom for mobile FAQ

  I hope that answers your query!

• I have problems connecting with adobe catalyst in program adobe muse. A pop-up window appears saying that "access to adobe ID has expired. Check your connection and try again later. I checked my internet and everything works fine.

  I have problems connecting with adobe catalyst in program adobe muse. A pop-up window appears saying that "access to adobe ID has expired. Check your connection and try again later. I checked my internet and everything works fine. Can someone help me with this?

  Hello

  Please try the steps in the following thread

  I have problems connecting to Business Catalyst Muse.  When I try to publish, I get a message saying his time trying to connect with my Adobe ID - and check the network connections.  All of my connections are very good... Muse is connected to my Adobe

• How can I retrieve a drawing I did with illustrator? My free 30-day trial has expired.

  How can I retrieve a drawing I did with illustrator? My free 30-day trial has expired.

  Patricia,

  If you stop the subscription and wish to be fully able to open/edit/use/whatever documents, you need start the subscription again, or downsave to a version you have.

  I think that you are able to download a different trial for a further period of 30 days or only HAVE or the complete cloud (according to what is different from the test which has expired.

  Or you can pay for one month subscription to access documents entirely (and get the sorted results, as appropriate).

  THiiS is the fundamental difference between a perpetual license (until CS6, the only still available version of Adobe) and subscription (currently of CC 2915.1 CC).

• I get a message that my Master Collection trial has expired.  I can't read .pdf documents.

  I get a message that my Master Collection trial has expired.  I can't read .pdf documents.

  Hello

  The message you receive simply States that the Master Collection trial has expired.

  You would need to serialize/license it to display PDF' and other tasks.

  Concerning

  Sukrit diallo

• I can't use Acrobat CS6 because it says that my creative cloud subscription has expired.

  I have signed up for the composition of creative cloud of 1 year, but canceled after a few weeks (got a refund) and bought CS6 on DVD. I uninstalled only three CC programs I had downloaded (Acrobat, Photoshop, Illustrator) and installed CS6. I registered CS6. I can see it in my Adobe account. Everything worked. Now when I try to open Acrobat, it says that I need to renew my subscription creative cloud. I spent an hour chatting with Adobe technicians last night, and they finally said I need to get a new email address. Is this really the only option?

  MaryAnn2 what version of Windows 8, you are using specifically?  It is 32-bit or 64-bit?

  Please try to rename the following files located in C:\Program Files (x 86) \Common Files\Adobe

  caps

  Adobe PCD

  SLStore

  You can rename them to something similar to caps.old for example.  These folders contain files of licenses Creative Cloud that apparently are not able to be removed by using the uninstall or the cleaning tool.

• I have LR stand-alone license with LR 6.3 when I open it says that my trial has expired.  I bought and ibstalled LR with a SER. No.  Why do I get the message that the trial has expired

  I have a standalone version of LR 6.  I bought and installed with a serial number.  After a few updates, I get a message that the trial has been exceeded.  I have to remove the trial expired message?

  Please see a Learn how to enable or disable Adobe applications to activate your product.

  In the case of any problems, you can view Adobe to solve the problems of activation and deactivation of the questions

  Concerning

  Hervé Khare

• Been using CC, but in my account says that the plan is not enabled on any device.

  I'm on a MAC, using the CC from Adobe for photographers... Photoshop and Lightroom.  The other day I accidentally closed the Adobe CC icon at the top right of my screen... that may be the problem... disconnected from my screen.  Today, I had to go to my account to update my credit card information and I noticed that the account says that my plan is NOT enabled on any device.

  I need to know the best way to ensure that my plan is activated (so far only on my desktop) and retrieve the icon of Adobe.

  Can anyone help?

  Thank you

  Open your directory/applications/adobe/adobe creative cloud/VAC and double-click the executable file.

• Installed the trial version of acrobat and when I tried to use it I got a message saying that my trial period exceeded.  I uninstalled and reinstalled with the same result.

  What I am doing wrong?

  Hi bunjijk,

  The trial of acrobat or other adobe products can be installed on a computer that once it captures the ID of the computer, and if you try to install again later once it will not work.

  Please check whether or not the trial was installed on this computer before.

  Let us know if you need help

  Concerning

  Sarojini

• software creation says cloud my free trial has expired, but I have a paid subscription

  software says creative cloud my free trial has expired, but I have a paid subscription !

  What should I do?

  Hi Matthew,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• The paid Version of Illustrator CS6 - says trial has expired?

  As stated, I have a full licensed version of Design & Web Premium CS6.  I also pay on behalf of creative cloud "photography" get photoshop and lightroom.

  When I open Illustrator CS6 it tells me that my CC to trial has expired and it prompts me to the licensed software.  How can I get that back to my fully paid for the license?  I do not remember to register for all test under my account, so I am at a loss!

  Where this is important - the apps of photoshop and lightroom CC to open and operate normal.  It's just the CS6 software that gives me bad.

  Thanks in advance

  You're SUPPOSED to be able to keep the CS6 (or earlier) with a subscription of clouds, so I have no idea why your CS6 does not work

  I found CS6 return to trial http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html