I have burn blue ray but audio is not

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• I have a Blu - Ray player that does not work.

  I have a HP dv7 1262us running SP2 from Vista and HP mediasmart 222.3309 and a DVD burner/bluray player. I can watch a dvd very well, but when I put in a bluray, he asked if I want to check the updates, I said yes and he flashes on the screen and ask you to check the updates again. I uninstalled medaismart and reinstalled twice and entered in the HP support and installed medaismart dvd v2.20 b2 five times, mediasmart can request to update and takes me on free upgrade to cyberlink website, I do this and it uninstalls and reinstalls the drivers. But still no bluray player. I can also go to windows Explorer and look at whats on the disk, so I know it isn't a hardware problem, but a problem with mediasmart. What should I do?

  Hello

  You can use a free BD player or PowerDVD 10, you can download from the following links:

  FTP://ftp.HP.com/pub/SoftPaq/sp53001-53500/sp53029.exe
     http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56904.exe

  It should play fine of BD. A newer version will be delivered with the latest machines.

  Kind regards.

• First 14 will burn DVD but won't burn Blu Ray. On the same computer 11 first has no problem burning DVD or Blu Ray. Issue. Why dooes 14 does not. What can I do

  Can anyone help on why my first charge up to 14 will not burn Blu Ray but will burn DVD still 11 first on the same computer has no problems burning Blu Ray or DVD. ? Thank you. RB

  What operating system do you use?

  What brand of computer are you using (HP, Dell, etc.)? Have you spent at the web site of the manufacturer and installed the drivers from HP, Dell, support of any web site page? Sometimes drivers that Windows installs are not as effective - especially if you have recently upgraded to Windows 10.

  There may be other factors, but we will need a lot more information in order to solve the deeper problems.

• PHYSICALLY HAVE A BLU RAY PLAYER but NOT blu ray properties list HP TS L633r

  I have a laptop HP Pavilion DV7-6B55DX, A1T53UA #ABA Windows 7 Pro computer. 64-bit, brown spots. the watch to have a Super Multi DVD burner TS L633R as the optical drive. He also appeared in my Drive Properties. BUT PHYSICALLY I HAVE A BLU RAY PLAYER. I checked by the disc cover of brand with Blu - Ray Disc and Logo and the Blue Laser light rather than red, see also a Lightscribe sensor. After hours of phone with HP they say I don't have Blu Ray (because tasks Brunettes. say it isn't so). Has had a case of Archbishop telling me that the laptop has been changed by someone, and it came not from the factory with her. I bought at BB sealed. He also went to repair HP for a related problem of the United Nations and they have checked that the laptop has never changed. Mgr. case wants to send me for English to look at and remove the Blu Ray and put in a DVD Super Multi burner, as the tasks of the plant requested. The only thing I need is to know what Blu Ray I have so I can get the drivers/firmware. Case PS Bishop was not ready to do any type of Compensation,
  Thus, the player won't play Blu Ray discs. Windows does not recognize a Rayt Blu on the disk. I looked everywhere don't know even how to get a driver/firmware to make it work because, after looking everywhere for a driver and or firmware to get it working, in addition, I do not know what the Blu Ray player is really

  No, it won't. Not if HP has already confirmed that the drive in your laptop must be a SuperMulti DVD, that's all I would do. So your player works, and it's the correct drive. Not much you can do here unfortunately.
  
  My only thought would be to go back to Best Buy and ask them how it happened. Maybe someone caught the laptop bad. They sell refurb and customer returns. They don't sell them as new of course, but they sell them. Maybe that's what you bought?  Sales were also known to slowly open mailboxes, Exchange parts and then return as new.  Best Buy has no idea because the box seems good and put it on the shelf.  Kind of looks like what could happen to you.  I used to work in detail and took people trying all the time.

• HP Pavilion Elite HPE - 480t computer and burner blu - ray 12 x HP bd 340i

  Model bd340i in the middle of last year, I bought HP 12 x Blu - Ray burner. When I bought my HP Office in December 2010 model HP Pavilion Elite HPE - 480 t, I installed the burner and everything worked very well. Today, I tried to burn a blu - ray disc, and he returned with can't read media, which stood on imgBurn. So I tried the same thing on the burner systems, and she came back as no drive in the status bar. I have also tried burning CyberLink software and the same thing no disc.

  I then tried to play the two store bought and home made blu - ray disc and could not read media. I was ready to blame it on a bad burner but then I tried a regular DVD the two store bought and done House, and it plays very well. I then tried to burn a single dvd double layer with all the burning software three I have and it is still fine, no problem. It's just the blu - ray media that cannot be read or written. The only supports blu - ray, I used from the first day was Kodak and never had a problem. That's what baffles me.

  At this point, I don't know if it's a hardware or software problem with the computer or burner blu - ray or both. 3 different burning programs works fine on DVD but not blu - ray, DVD plays fine but can't play or burn blu - ray discs.

  Could this laser blu - ray crapped out and the dvd reading and writing laser still works?  Must a blu ray burner still lasers for both media (DVD and Blu Ray)?

  Everything else with the computer works fine. I even tried uninstalling and reinstalling and it is the same, I tried to update the drivers and firmware on your site and still does not work. Please help.

  When did you purchase your product? : December2010
  Product HP Pavilion Elite HPE - 480t CTO desktop PC
  Select a problem area: other
  What is your serial number (SN): [personal information deleted]
  What is your operating system? : Microsoft Windows 7 Home Premium 64
  Your computer is unable to work with Accessories products? Please select all the boxes. other
  What type and brand of CD/DVD media you are using? Kodak 25gig of Bu-Ray and dvd HP
  The CD/DVD writer burner was built in the computer when you bought it? NO.
  You hear the sound from the speakers connected?
  The display on the product seems to work correctly? Yes
  Have you connected the product to your TV, DVD player or a music system? NO.

  If there is an error message, please specify: cannot read media
  Description of the problem: I bought burner HP 12 Blu - Ray model bd340i in the middle of last year. When I bought my HP Office in December 2010 model HP pavilion Elite HPE - 480 t, I installed the burner and everything worked very well. Today, I tried to burn a blu - ray disc, and he returned with can't read media, which stood on imgBurn. So I tried the same thing on the burner systems, and she came back as no drive in the status bar. I have also tried burning CyberLink software and the same thing no disc. I then tried to play the two store bought and home made blu - ray disc and could not read media. I was ready to blame it on a bad burner but then I tried a regular DVD the two store bought and done House, and it plays very well. I then tried to burn a single dvd double layer with all the burning software three I have and it is still fine, no problem. It's just the blu - ray media that cannot be read or written. The only supports blu - ray, I used from the first day was Kodak and never had a problem. That's what baffles me.
  Please provide previous steps of troubleshooting, or information that can help HP help you. : I don't know at this point if it's a hardware or software problem with the computer or burner blu - ray or both. 3 different burning programs works fine on the DVD but not blu - ray, DVD plays very well, but can not play blu - ray.
  Nothing changed since the device was working properly (installation of SW, settings, wiring, etc.): everything with the computer works fine. I even tried uninstalling and reinstalling and it is the same, I tried to update the drivers and firmware on your site and still does not work. Please help.
  How would you describe your level of technical skill? : intermediate
  First name Peter
  Name, first name rider
  [Personal information]

  Arcticwolf, sorry, I miss read your post details. That strangely resembles a failed drive. Try unistalling and reinstalling the drive, including the software and driver. If a problem has occurred, it may fix.

• PE9 can burn Blu - ray to DVD files?

  I don't have a Blu - ray burner and do not anticipate getting one for a year or two.  I was not able to burn or copy Blu - ray in PE7 files and ask if it can be done in PE9.  I download the demo version of Sony Vegas HD Movie Studio Suite and was able to burn the Blu - ray files on the hard drive and DVD; This DVD has played brilliantly on players Samsung and LG Blu - ray.  I have invested a lot in first over the years and prefer to upgrade.

  The machine is 2.67ghz dual core, 4 GB RAM and a 500 gb RAID 0 hard drive with more than 175 GB free.

  Currently, it has no function in Premiere Elements for video on a DVD BluRay burning. I'm sorry.

• PRE9 - to burn Blu - Ray file available?

  Burning Blu - Ray in the record has been added to PRE9?

  See you soon,.
  --
  Neale
  Insanity is hereditary, get you your children

  Unfortunately, no, Neale.

• When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have already reinstalled it, but it does not solve the problem.

  When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have the normal window for 1 second, but it changes in the background window only. So, without the toolbar or navigation. I have already reinstalled it, but it does not solve the problem.

  Hello jonson00, please follow the troubleshooting steps in Firefox opens with a white or transparent window. If this solves the problem, it would be also interesting including the extension has a problem in your case. Thank you!

• I have Vista Home Premium but I do not have Microsoft Movie Maker HD

  I have Vista Home Premium but I do not have Microsoft Movie Maker HD.

  Vista Home Premium is supposed to come with the version HD of Microsoft Movie Maker, but rather my installation (which came with my HP PC when I bought it) has only the ordinary Microsoft Movie Maker.

  What can I do to get the HD version?

  I have Vista Home Premium but I do not have Microsoft Movie Maker HD.

  Vista Home Premium is supposed to come with the version HD of Microsoft Movie Maker, but rather my installation (which came with my HP PC when I bought it) has only the ordinary Microsoft Movie Maker.

  What can I do to get the HD version?

  ============================================
  I was wondering when you publish your project... don't you
  have the HD options you see in the following screenshot?
  http://www.Papajohn.org/IMGs/Vista-PublishToComputerChoices.jpg

  The following video tutorial might be worth a visit:

  How to make your videos using Windows Movie Maker HD
  http://www.YouTube.com/watch?v=MRGW11RrqL0

  John Inzer - MS - MVP - Digital Media Experience - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

• Hi, I need help, because I have a cancelled plan but I do not have the return!

  Hi, I need help, because I have a cancelled plan but I do not have the return!

  Hello

  I will arrange for the refund to be processed - please allow 3-5 days.

  Kind regards

  Bev

• I have to cancel my subscription. I get free for her. I tried following the steps, but my party member to cancel is not available. It says I have a free subscription, but I did not because I pay for it, each mount. I need to cancel this b

  I have to cancel my subscription. I get free for her. I tried following the steps but my membership to cancel option is not available. It says I have a free subscription, but I did not because I pay each month. I need to cancel this because I did not use this product in months and I continue to pay for it. It's frustrating! I need someone to cancel it for me.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Hi, I have 4 of Lightroom, but it does not support the new objective of pd 10-30 for my Nikon 1. It is supported in LR5. Can I download the profile of this lens and install in LR4?

  Wow! It worked! Thank you very much! You just saved me buying a new verion of Lightroom (which is of course why Adobe does not update these profiles automatically).

  Thank you very much!

• PRE10 project burn as blu - ray but will not burn on DVD.

  I created a project of still images in PRE10 with 30 NTSC-HDV-HDV 1080i settings.  I burned the project as a blu - ray player, and it turned out great.  I tried to burn the same project on a DVD and it goes through the process of encoding very well.  However, when it comes to actually burn it to disc it fills about 5% and then abruptly ends saying the burn is completed even if none of the files are written to the DVD (it is always empty).  The same thing happens when I try to burn the project to a folder (no files are created).  I created other projects with this setting and can't seem to burn to blu - ray or DVD.  Any ideas on why this is happening?

  Welcome to the forum.

  As a test, and perhaps as a viable production flow, can you share your HD Timeline to an AVI DV widescreen file? This process completed, giving you a DV - AVI Type II removal w / 16-bit 48 kHz PCM/WAV multiplexed into a single file?

  If this is the case, then the new project, choose NTSC or PAL, depending on where you live, DV Widescreen project w / 48 KHz Audio. Import this DV - AVI file in the new project. Use the SD value of your choice to create Menus, make your chapter markers and marker Menu, with no marker to stop at the end of the timeline Menu. Burning this project to record and test with a software DVD player. Does it work?

  If your still Images have been scaled for an HD (your BD project) project correctly, there should be no need to re - fit the DVD, but if they were imported at full resolution of the camera, then you should follow the advice of Neale. Although the burnt end comic book project, have tons of unused pixels is a real load on your system, and when you have to down-scale considerably for the DVD project, it may be that more than the computer can handle.

  Good luck and please report on how will this test.

  Hunt

• Audio popping after burning blu - ray in 5.1

  Just as a warning, I'm relatively new to Adobe Premiere and I'm under first Elements 8 on a Sony Vaio with a processor of Intel Core i5 - 580 M, GPU ATI Mobility Radeon HD 5650, 8 GB DDR3 - SDRAM - 1066 and Windows 7 Home Premium 64 - bit.

  I'm trying to create discs blu - ray full HD and 5.1 surround sound. Video source is full HD 1920 x 1080 with. Extension M2TS. When I have Adobe Premiere Elements 8 check the properties for my videos, it says the audio format of the source is "48, 000Hz - compressed - 6 channels" and the audio format of the project is '48, 000Hz - 32 bit floating point - 6 channels. This is despite the fact that the source is 5.1. However what edition of videos "5.1" appears next to the audio 1 on the timeline. I read something on this issue, and I guess that it is not the cause of any audio bad after an engraving of blu - ray.

  I create new projects using these settings:

  NTSC-AVCHD-Full HD 1080i 30 5.1 channels

  After a few quick changes I burn a disc blu - ray with 1920x1080i THAT NTSC Dolby H.264 preset. When checking of the combustion quality video looks great but audio has a distinct bursting or cracking sometimes that isn't in the file source at all. Someone has any ideas why a burn causes these audio imperfections appear? I've never had problems with burns from channel 2 and I'll probably just end up sticking with 2 audio channels, if a solution cannot be found. Note, the audio output is also much lower than the burned copy when read from the source file. This occurs even when the volume of the clip is set to the max of + 6.0dB. Thanks for any help.

  First of all, the pre can't burn, or the share of the export/DD 5.1 SS Audio. PrPro even needs additional Minnetonka Audio SurCode 5.1 DD SS pluginto export this Audio stream. Pre can work with DD 5.1 SS in many project Presets, but will need mixer 2 channel for export, or to burn.

  Now, when we make cuts on the Audio files and the ends upwards, and cuts do not run from "zero crossing", you can pop or big ticks. It's the lack of continuity in the Audio waveform - not at zero crossings. Usually, these reductions based on crossing zero setting will eliminate the POPs and clicks.

  Good luck

  Hunt

• Yet 5.1 on OS 10.5.8 burn Blu - ray discs, but crashes during the generation of the same project DVD

  I spent a few weeks creating a Blu - ray disc double layer with 20 menus and 44 timelines lengths ranging from 18 minutes 9 seconds.

  The final product will be a double pack containing the replicated Blu - ray Disc and DVD.

  I have pre-transcoded DVD and BD and related assets proper. The Blu - ray Disc built properly and seems to have no problems.

  When I try to output in DVD Encore crashes almost immediately. I also tried to record just a DVD image, and it crashes at the same place.

  I don't really want to recreate this entire program in DVDSP, but that's my plan.

  Other ideas would be appreciated.

  Thank you!

  So I solved the problem by removing all the ac3 and m4v (including the related m2v) records on the SNA timlines replacing the original self-contained reference movies from FCP7. Then, I left still transcode and build from one day to the next, hop in the DVD to work one morning.

  Now, I just need to transcode again for the Blu - ray or return to a backup...