I have can´t install any printer driver

I am having a problem when I try to install the Brother printer driver 8890 dw and displays the error message "WINDOWS COULD NOT INSTALL the PRINTER DRIVER in KERNEL MODE", this happens for any driver I try to install, I checked and the printer is compatible with windows 7 on my other computer works normally.

Hi Lucas,.

We will analyze and identify the cause of the problem.

Some of the kernel-mode drivers are not supported in Windows 7, because kernel-mode drivers could allow Remote Code execution.

In addition, when a kernel mode driver is corrupted, it blocks the entire system as opposed to the user-mode drivers. Please see the link below for more information

http://www.Microsoft.com/technet/security/bulletin/MS09-065.mspx

You can install the driver that works with Windows Vista, in Windows 7 by Windows compatibility mode.

Download driver article.

http://www.brother.com/E-FTP/windowsvista/us.html

a. connect the device to your computer and scan for the device in Device Manager.

b. right-click on the executable/program of the driver installation file, select Properties and select the compatibility tab.

c. click the checkbox in front of the option run this program in compatibility mode for and select Windows Vista from the drop-down list. then try to install the device driver.

For more information about executing a program in compatibility mode, see the following link.

http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

See also the steps mentioned in the article.

http://social.technet.Microsoft.com/forums/WindowsServer/en-us/97ffa9af-92fa-4493-93a4-e4dc700e4192/im-trying-to-install-our-printer-driver-on-Windows-7-Professional-32-bit-and-getting-driver

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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