I have CS3 on my current computer and he's dying. I tried to download it on my new computer with the disc and it will not be activated. He says it's in my downloaded material, but it is not open! Help!

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  Hello GIS_Person,

  Thank you for using the Microsoft answers Forum

  Is this a recent installation of Word or this facility has been working properly for a long time? What is the version of Office 2003 or Office 2007 Word? You have recently installed another program that could interfere with the functionality of Word? You could try to save all your Word documents, make sure you have the product key and the available media and then uninstall and then reinstall the program to see if that solves the problem. Have you tried to open documents on another machine and see if you get the same response from the file?

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  Judd
  Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

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