I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???
I have CS6 on old computer and that you have disabled it. I now want to install the new computer. Downloaded and Set UP wrote the serial number is valid but does not CS 6 show as a product available. ???
Please have the link below to download correct application download Creative Suite 6.
Please answer in a private message serial number that you use to activate it.
Tags: Adobe
Similar Questions
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I have a valid number for XI Acrobat pro
The serial number is valid but no eligible products were detected on this computer.
I have installed pro XI, but can be run it or list
This means that you have a license to upgrade, and you need a DBA, a complete existing previous license to use it.
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The serial number is valid but said no eligible products have been detected on this computer
Hi, I just bought Lr6 standalone version, I install the software, and every time I open the software (Lr6 open and work well, but...) Adobe asked me to enter the serial number. The serial number is valid, but it does not find the version on my computer.
I don't read that language, but this message it LOOKS like you bought an upgrade, and the program is not able to 'see' the program which you update
If you do not have a previous version installed, you should have a chance to enter your previous serial number during the installation
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indicates that the serial number is valid but no product calling on computer
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which system will ask for the serial number of the first xi. If the installation files cannot find any product calling, asked you then the serial number of earlier versions.
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installed Acrobat DC and get the error indicating the serial number is valid but cannot find any product calling on my computer
As indicated, with an upgrade (apparently what you bought) you will get a request for both the new S/N in the old S/N - assuming that a qualifying product is not installed).
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I am trying to download CS5 on my new computer with windows 8. I downloaded it on my computer. I'm trying to launch and send a message: serial number is valid, but cannot find a product calling it on this computer. Help, please!
See error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,
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Cannot find the serial number. for my Lightroom 5 in my Adobe files... says the serial number. for the upgrade is valid but cannot find the product calling on my computer... it is here in front of me! What should I do now?
If you have purchased an upgrade of lr 6, after entering the serial number lr6 will be presented with the list of eligible products. If lr 5 is your product, select it from the drop-down list, and you will then be asked to enter your serial number lr 5.
Enter the correct number at the right time and proceed with the installation.
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you have entered the serial number is valid but cannot find a product calling on this computer
Hello
I try to install Creative Suite 5 Design Premium for a new imac, after entering the serial number, I got this error message. CS5 does not display the box fell down so I can't select the product.
I have the serial number original disc and product, however, the new imac doesn't have a DVD drive, so I create ISO disc files and install it via the USB port.
One meet this problem before, please help. I tried adobe support but got a message saying that there is no support for this software phone
Thank you & respect
Man
When you get this message, it means that you install an upgrade version of CS5 and you must identify the old version which qualifies you to use the upgrade and to provide its serial number also as proof that you have the old version. You mention in the drop-down list, you select the older version and then enter the serial number.
See also:
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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Bought standard acrobat XI, computer recognizes valid serial number, but acrobat XI not option in the drop-down list as a valid product?
Error message
Serial number you provided is valid, but calling it a product was not found on this computer
Hi Azman59,
The problem you are having is because the serial number, you have for a version upgrade of Acrobat which means you own earlier version of Acrobat.
If you have the serial number previous version Acrobat with you, you can enter that screen and it should work.
For more information you can visit: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Kind regards
Ajlan
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How can I add cs6 PS to another
computer. I disabled it on the second computer, that I don't use anymore and he said that my serial number is not valid.
Please see the links below.
Hope this will help you.
Kind regards
Hervé Khare
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This is absurd.
I wanted to buy Adobe Acrobat, and somehow the download wound which is apparently an upgrade. So, now I get this error message and my ~ $170 purchase is apparently useless at the moment. Someone tell me please I na not to lose my money, and in fact, I can USE the software that I just bought.
Thanks in advance.
If you have purchased an upgrade, so it can work as an upgrade. Of course, you have the discounted upgrade price.
If you made a mistake, you must contact Adobe and see if you can return the incorrect purchase. This seems to have worked at least for some in the past.
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I just buy CS6 web and design premium. I got my serial number and download and installation was successful, but when I enter my serial number, I get a message telling me my serial number is valid, but they cannot find a product calling on my computer, although I installed CS6 without problem, what is the problem?
What you describe is indicating that you purchased an upgrade to CS6. He asks you to identify and provide the serial number of the previous version you are upgrading (CS5 or CS5.5).
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I changed my computer and am trying to re - install PS elements 13.0 on Windows 10. When I type my license serial number, Adobe responds "he does not recognize this serial number. When I go to the serial number recovery service, first of all it tells me it is not a product registered with my name and when I type the serial number for the old serial numbers, the system responds to that serial number is alredady registered and cannot be registered twice. What needs to be done to get out of this problem of serial number? Thank you.
Hello Charles,
to check this, you should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information on your account Adobe https://accounts.adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.
[And to find your serial number have a look here http://helpx.adobe.com/x-productkb/global/find-serial-number.html > I've lost my serial number >] see comments.
The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-
Hans-Günter
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I get an error saying that my serial number is valid, but one product calling is not found on this computer trying to download Adobe Acrobat X Pro. Any advice?
This means that your Acrobat X license is an upgrade, and it asks you to provide the serial number of the previous version which qualifies you to use the upgrade.
Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5
http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html
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I bought a new computer and I transfer Acrobat Pro XI from my old computer. I disabled it on my old computer and downloaded on my new computer from my orders. When I opened Acrobat it tells me my serial number is valid but no product calling it are on my computer. But I see it on my desktop and in my programs. How can I get the program to see the right pair?
Hello
This link might help: the entered serial number is valid, but cannot find a product calling on this computer
Kind regards
Sheena
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