I have deleted the HP Smart Web Printing (but kept the link) and now I don't know how to get it back.
I had Microsoft Updates-ITMU 23 and 12 did not update. I am 73 and not very computer. I finally (discovered by chance) at least part of the problem, is that I must have installed Explorer 9. He told me to update to a new driver/software. I tried to do it step by step and this is where I deleted the smart Web printing. On the second try to fix it, it would not update because he says, it does not support 64 bit (which I have). We assume that 32-bit. Help. I can't figure out how to get my smart web printing back. In addition, I don't know how to recover my system to an Explorer from the lowest since apparently I was 9.
Hello BarbG,
Let us know how it turns out after that Geek Squad is done with your computer. Since there are other issues past with your computer, that they could have connected HP Smart Print issues as well. However, if they get everything fixed and you continue to have problems with smart printing software HP (or any other product of the HP) do not hesitate to come back and we will help you as best we can!
Good luck!
Tags: HP Printers
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