I have download the cc in lightroom and it give me some indication to date but I can't open. I do not know why, please help

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  Please, try the following steps:

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  Dump file: 011016-31546 - 01.dmp

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  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

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  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

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  .

  If no

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