I have HP PSC 1610 printer, and until recently, it worked fine. Now it prints very slowly and I'm unable to use the internet, although it is printer.

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• I have saved via a website magazine and am now unable to disconnect! It is an interactive Web site, and I am unable to use the functions, so want to close your session, as there is no button 'unsubscribe '.

  I have saved via a website magazine and am now unable to disconnect! It is an interactive Web site, and I am unable to use the functions, so want to close your session, as there is no button 'unsubscribe '. Thanks for any info provided.

  You should contact the website of the magazine for assistance.  This isn't a Windows, or a problem of Microsoft.

• Illustrator cc said the trial ended and I'm unable to use the purchased version

  Hi, I bought illustrator cc after a trial, but on my creative cloud, he said the track is over and I'm unable to use the purchased version

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have a Dell Inspiron N4110 and it says im connected to the internet, but I can't actually open things, what should I do?

  I have a Dell Inspiron N4110 and it tells me im connected to the inernet but I can't go online and for some programs, like steam for example, says that I have to connect to the internet. the only thing that I can open is Windows 64 bit, but I can't really do anything. When I try to do a syestem restore it tells me disk error C. Then I do a check disk. but that tells me error and do a system restore. Please help me boy Im only A 14 year HELP!

  -Thank you

  Cam

  Hello Cam,

  Welcome to the Microsoft community.

  I understand how it could be frustrating when things do not work as expected. Please, I beg you, don't worry I'll try my best to resolve the issue.

  ·         What is the exact error message you get on the computer?

  ·         Were there any changes made on the computer before the show?

  Follow these methods and check if that helps:

  Method 1:

  Step 1:

  Check if you have the similar problem in safe mode with network, otherwise you can try to put your computer to a State of clean boot in normal mode and check if it works:

  Start your computer in safe mode with networking

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2:

  Follow the article to perform the clean boot on the computer:

  How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 3 follow-up to reset the computer to start as usual.

  Method 2:

  I suggest you to optimize Windows 7 for better performance and check if it helps

  Optimize Windows 7 for better performance

  http://Windows.Microsoft.com/en-in/Windows7/optimize-Windows-7-for-better-performance

  Please follow all the steps and if the problem persists, return back and we will be happy to help you.

• Why the busy blue circle turn and I'm unable to use the taskbar background?

  I've had my laptop for a few years.  It has Windows 7.  Suddenly the blue spinning circle is still there when I try to use the taskbar that has the start menu on it.  The classic mouse is there when I use anything on the desktop and I can access and use the programs here but I can't seem to something else.

  Hello

  ·         Since when you are facing this problem?

  ·         Did you do last changes made on your computer before this problem?

  Method 1:

  I suggest to login in safe mode and check if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  If the problem does not persist in safe mode, and then try to perform the clean boot on the computer and check if it helps.

  http://support.Microsoft.com/kb/929135

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  Method 2:

   

  Try to run the troubleshooter of performance and check if it helps.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

  Method 3:

  I also suggest to run the full scan with Microsoft scan security and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

• Old school with CS2.  Have not used for a long time and I am unable to use the program as it says my serial number is not valid. Customer service tells me that the server for CS2 was arrested.  Then they sent me here to help.  Does anyone have advice?

  I don't have any idea what I'm doing with this.  Here is my discussion with the Customer Service:

  NGO: Hello! Welcome to the Adobe Customer Service.

  NGO: Hi Mary.

  NGO: I understand you get invalid serial number, I'm good?

  Mary Vance: Hi

  Mary Vance: Yes

  NGO : Please provide me with the serial number, s Mary.

  Mary Vance: I gave my serial number here

  NGO : Thanks for the serial number.

  NGO : Please let me 2-3 minutes to check your serial number.

  Mary Vance: no problem

  NGO : Thank you.

  NGO : Thank you for being online.

  NGO : I would like to inform you that the server for CS2 products have been closed by adobe since then you are not able to install the product.

  NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.

  Mary Vance: This will allow me to reinstall Photoshop?

  NGO : Yes, s Mary.

  Mary Vance: ok... What is that link?

  NGO: Please click here to download.

  Mary Vance: thank you... try now

  NGO: You're welcome.

  NGO: I will also give you the link for more information regarding the installation of CS2 products.

  Mary Vance: the download has nothing about the installation

  NGO : Please click for the information.

  NGO : I'm sorry for the bad link.

  NGO : Please click here to download.

  NGO : The link 3 is for downloading Photoshop CS2.

  NGO : Were you able to view the download link, Mary?

  Mary Vance: this file in this download is supposed to help me?

  Mary Vance: the first and the 3rd link were the same

  Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?

  NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.

  NGO: So you will need to download the software from the link above.

  NGO: I know in what OS you are trying to install the software?

  Mary Vance: the link sent me to a CS2 aid package

  Mary Vance: Windows 7

  NGO : I'm sorry, you will not be able to install CS2 on Windows 7 because it does not support the CS2 version.

  Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.

  NGO : Okay.

  NGO : You can try to download the software.

  Mary Vance: was the original link that you sent me guess for me to download Photoshop?

  Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?

  NGO : I know if you have uninstalled the product.

  NGO : ?

  Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.

  NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.

  NGO: Please click here to visit the forums of.

  Mary Vance: I guess I'll try this.

  NGO: Yes, please.

  NGO: Is there anything else I can help?

  Mary Vance: I do not see where you helped me with that yet, so I guess not!

  NGO : I'm sorry for the inconvenience.

  NGO : Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  
  

  Any help would be appreciated.
  

  What exactly did you download?  This should be the right file: PhSp_CS2_English.exe

  Disc 1 is the creative suite not the stand-alone photoshop

• I am a new user of Acer Iconia B1 and I'm unable to use the camera, can anyone help

  It seems that I can't see myself on the screen, I would be grateful for any advice, thanks

  Angie wrote:

  Thank you very much for your reply, could you tell me how to take a picture of all the rest, I am grateful for your help, Marilee

  There is no easy way because you need to trigger the image while the Tablet is back on you, unless you want to Selfies of course!

  The other issue is because the device is designed for type uses Skype it focuses quite close. This means that he will not good for sunsets and other.

  You can see what you can do with a mirror that was held to see the screen while pointing the camera on something...

• I have macBook build 10K 549 and I want to upgrade to the new OS system available while one will work on my device

  I have macBook build 10K 549 and I want to upgrade to the new OS system available while one will work on my device

  It is impossible to tell from this information. Choose about this Mac from the Apple menu, click more information and search the model identifier.

  If it's MacBook1, 1, 10.6.8.

  If it is MacBook2, 1-MacBook4, 1, 10.7.5.

  If it's MacBook5, 1 or MacBook5, 2, 10.11.6.

  If it's MacBook6, 1 or greater, 10.12.

  (144865)

• I have copy of old tbird and seamonkey e-mail files with the files and emails for each. I need to add to new tbird install. can not find a way to do it. Help

  I have copy of old tbird and seamonkey e-mail files with the files and emails for each. I need to add to new tbird install. can not find a way to do it. HELP PLEASE. previous e-mail files are under mail then mail.earthlink* .net and each of the five mail .net is an email address I have. I can't find a way to identify each file by email to the specific email address (IE mail.my E-mail name.net) so I can copy the files and emails from the past to the email addresses now under tbird. previous installed e-mail identities may not be the current configuration of e-mail files in tbird. I think that I must be sure that mail.name.net matches the previous mail.name.net to be able to copy and paste the old to the new. is there a way to find the file name correct the old email and correspond to the new? all my emails very important information are mostly in the old mail electronic id and must be available in the identification of email again (but same) how can I do this?

  http://KB.mozillazine.org/Importing_folders

  Use this module.

  https://addons.Mozilla.org/en-us/Thunderbird/addon/ImportExportTools/

• Compaq: Hi I have a compaq mini 110 I forgot the passwword and it prevents me from using the machines

  Hi I have a compaq mini 110 I forgot the passwword and it prevents me from using the machines please help this serial number is

  IT SHOWS THE FAILURE OF THE SYSTEM ORDER CNU9418FNF FATAL ERROR PASSWORD CHECKING

  @wisejohn80

  Enter: e9lov3u898 (3rd character is a lowercase L)

  Kind regards

  DP - K

• I need to activate a computer but do not have a phone and it does not connect to the internet how to activate it?

  OK, so I have the disc and its application to connect to the internet or call but I don't have a phone and I have another computer. is there anyway that I can activate it online from another computer?

  Please see: How to find a phone number for a Microsoft Product Activation Center

• I have 2 laptops and one desktop. Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help. I use Windows XP

  I have 2 laptops and one desktop.  Desktop & laptop are very good. 2nd laptop computer cannot access the internet. I get a message media disconnected. I tried everything please help.  I use Windows XP

  Hi JessaRoy,

  · The computer connected to the network or are they computer autonomous?

  · What is the number and the model of the computer?

  · What is the service pack installed don the computer?

  · What is the full error message with the error code, that's all?

  · What are the steps you tried to solve the problem?

  Try the steps from the link below: to test TCP/IP connections by using the ping and the commands net view: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sag_tcpip_pro_pingconnect.mspx?mfr=true

  With regard to:

  Samhrutha G S - Microsoft technical support.

• I try to install the Lexmark 810 series printer and I am unable to find the driver to download information from the drive to?

  I try to install the Lexmark 810 series printer and I am unable to find the driver to download information from the drive to?

  Try to install a Windows Vista driver if there is no native driver Windows 7.

  You can also run the troubleshooting of the printer.

  Open the printer Troubleshooter

  Open the printer Troubleshooter by clicking the Start button, then Control Panel. In the search box, type troubleshooting, and then click Troubleshooting. Under hardware and sound, click on use printer.

  For more information, visit the below mentioned link:

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Printer problems: http://blogs.technet.com/b/markrussinovich/archive/2010/04/12/3324570.aspx

  Run the printer problems to: http://support.microsoft.com/gp/printing_problems?entrypoint=WHHT

  You can see the below mentioned links.

  http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  http://Windows.Microsoft.com/en-us/Windows7/change-your-default-printer

  http://Windows.Microsoft.com/en-us/Windows7/printing-to-the-correct-printer

• Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code redemption to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they c

  Sorry I added it in the question, sorry about that part!

  Hello! I have the CD of Acrobat Pro DC version and then to buy the subscription monthly I couldn't code CD Exchange to work for my MS Surface Pro 4... as obviously cannot use the CD but Staples has sold to me, I opened it: Staples said that they could transfer to my Surface and they canceled the monthly... but no, I'm still paying every month and I have a box of cd $ 500 that I can't use! Help, please!  How can I activate this pay redemption code (which does not work? I tried for hours!) and I pay monthly?  Help, please!

  Hi shannonr44052735,

  I see that you have an active subscription to Acrobat Pro DC under your email address.

  See this KB doc for help: redemption code help

  If your redemption code does not work, I will propose you to return what you already active subscription.

  You can install Acrobat Pro DC from this link: download Pro or Standard versions of Acrobat DC, XI or X

  Make sure that you use the same Adobe ID, in which you have Acrobat subscription.

  Let us know if you need help.

  Kind regards

  Meenakshi

• I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  Hello

  Please see the thread: https://forums.adobe.com/thread/2028937?start=0&tstart=0

  Kind regards

  Shelly