I have IMac 6 years with Pro CS6 and slow running.  I'll buy a new IMac and want to download the CS6 Pro Flash on the new IMac that do go for it?  I have my serial number, etc.?

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• I just bought the scansnap ix500 that comes with Adobe Acrobat DC.  I'm short on a Mac.  I wanted to download the Acrobat software and then switch to Pro.  But I can't seem to download Acrboat on my Mac.  Ideas?   I would like to just pay for upgrade, r

  How can I go about downloading the Acrobat to Adobe DC on my Mac.  I have a redemption through my Fujitsu ScanSnap ix500 code buy.  Then, I want to upgrade to Adobe Pro.

  Hi Dana,

  For a Mac computer, you can get the software Acrobat Pro DC only, the standard version is only for Windows, you can check the difference between the two here: Plans and prices: compare the versions. Adobe Acrobat DC

  You can only buy Office DC Acrobat (perpetual / standalone license) here: Plans and prices | Adobe Acrobat DC

  Click on the drop down under desk DC Acrobat only, then select the MAC version.

  

  Kind regards

  Sandrine Bani

• I have a mac osx 10.3.9 and need to download the firefox version that is running on it.

  By mistake, I downloaded firefox 3.6 until I realized that my system does not support it. Now, firefox starts and replaced my old version of firefox in applications. Now what should I do?

  See here: Uninstall Firefox on your computer

• Chip and upgrade memory set on my great MacBook Pro 1.2 and want to download the latest OS to Snow Leopard. An Apple store guy did to his own personal machine, but the upgrade was a procedure in several steps. Help!

  I upgraded my MacBook Pro 1.5 with CT541631 CT2KIT12864AC667.000 2 GB UPGRADE for a APPLE MACBOOK PRO 2.16 GHZ INTEL CORE DUO (17-INCH) SYSTEM. I also added more memory. The Apple Store genius who did this on his own machine was on his own because Apple does not officially support the best MacBook Pro they never built and isn't there anymore to ask questions about the OS correct necessary updates. I think he said he had to go to Lion first and then upgrade to latest, although we both agreed that El Capitan was too buggy. Anyone know what I need to do to let the download procedure OS know that my ols is now a new machine?

  Where did you buy the RAM module?  If it was not directly a source of Apple, you did it sure it was for the year and the time of year of output of your model (i.e. mid-2006 MacBook Pro)?  To identify the age, go to this tip:

  http://discussions.Apple.com/docs/doc-6413

  Specs such as CT541631 CT2KIT12864AC667.000 are totally superfluous, unless they also indicate what year and the time of year, the model came out.

• My old HP computer died and I have a new Dell and try to re download first of 12 elements. I have my serial number and I am in year 3 on the download period. I don't know how to start?

  I'm trying to re download first elements 12 to a new computer after my old computer. I'm in the 3 years free on the download period and I

  have my serial number, etc.. I don't know how to start?

  
  

  
  

  As I know there is no such thing as a limit of three years on the download.  You can use either link below...

  PE 10, 11, 12, 13, 14 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
                                 
  Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

• I have an old iMac for 5 year with El Capitan and need to upgrade to Pages 5.6.1.to be able to open docs on my iPad. Everytime I try and open it on the Apple Store it just shows my old docs pages on the iMac. any suggestions?

  I have an old iMac for 5 year with El Capitan and need to upgrade to Pages 5.6.1.to be able to open docs on my iPad. Everytime I try and open it on the Apple Store it just shows my old docs pages on the iMac. any suggestions?

  The App Store has to do with your documents?

  The App Store allows you to buy and download Apps, as its name suggests.

  Peter

• My computer crashed and I tried to re-download CS6. I have a serial number for CS6. but it does not work. I noticed that there are several versions of CS 6. Which version goes with serial number [removed]? I downloaded the stand of design «»

  I have a serial number for CS6. but it does not work. I noticed that there are several versions of CS 6. I downloaded 'standard design', but it did not work. Which version goes with serial number [removed]?

  Thank you

  Bill Heinsohn

  Check your Adobe account online.  If you have registered the software version should be shown there.

  Never share your serial number publicly... anyone can use it.

• Old macbook pro drive dead... need to reinstall Design & Web Premium CS6 MAC EU on my new macbook pro... I have my serial number for my adobe ID... can someone help... Please?

  Old macbook pro drive dead... need to reinstall Design & Web Premium CS6 MAC EU on my new macbook pro... I have my serial number for my adobe ID... can someone help... Please?

  Please see the applications download Creative Suite 6

  Hope this will help you.

  Kind regards

  Hervé Khare

• I don't have a serial number for my Adobe Suite

  I don't have a serial number for my Adobe Suite that I bought 3 years ago. My computer crashed and I got a new, but I can't install it on my new computer without the serial number. How can I access it?

  Did you find the serial number of your product Adobe quickly

  Please check & let us know.

  Thank you

  Stéphane

• OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  OK im cloud one year $19,99 Member takes each month on my account but my apps are on trial or have completed his motorcade and I have no serial number and activates them

  Hi Jay,.

  Adobe trial and purchased applications are same, if you are showing that the trial has expired it would be a mistake to solve this, you can check the link below:

  ( Make sure you use the same Adobe ID / Email ID that you used to purchase the subscription )

  Download the creative application of cloud from here: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Connect and disconnect activate Cloud Creative applications

  If it does not help him follow the link below

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it then just turn off the firewall for awhile disconnect you and you connect on the creative application of cloud and check.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Photoshop CS6 crashes when starting my Mac. Reset preferences does not help. Download CS6 again if I have my serial number? And what do I need to uninstall the version crashed everything first?

  Photoshop CS6 crashes when starting my Mac. Reset preferences does not help. Download CS6 again if I have my serial number? And what do I need to uninstall the version crashed everything first?

  Hi christophp,

  Yes, you can do this, please follow the steps.

  Uninstall the existing version for Photoshop

  Then use the Adobe CC cleaning tool to remove files left link: http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg

  Restart the system

  Follow the link and download Photoshop CS6: applications download Creative Suite 6

  Enter the serial number to activate it.

  Let us know if that helps.

  Kind regards

  ~ Mohit

• I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» Everything you need

  I had to restore my computer to factory settings, which means I lost PS Elements 10 I bought a few years ago. I have a serial number, but when I tried to install it I got the message "the game archive file of 10 items is missing.» "You must all parties." Any ideas.

  who says good enough.

  you need BOTH the exe and 7z files.  put them both in the same directory and double-click on the exe file.

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I bought and downloaded Adobe Creative Suite 6 years ago. Now, I want to download on a new computer. Where is the link? I have my serial number.

  I bought and downloaded Adobe Creative Suite 6 years ago. Now, I want to download on a new computer. Where is the link? I have my serial number.

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• I have a serial number and product code the product disc, but cannot download my Adobe Photoshop CS6 on my Macbook Pro.  All the instructions say "double-click install.app" but this seems to be a non-existent option on my computer.  I even bought a Super

  I recently bought a Macbook Pro and can not download my Photoshop CS6 extended.  I have a serial number and product code the product disc, but, but still am not able to download my product.  All the instructions say "double-click install.app" but this seems to be a non-existent option on my computer.  I even bought a drive USB superdrive for the sole reason to put in my product directly drive download and it does not work either.

  I also tried to install directly from the site Web Adobe - my serial code was denied, but I only used it on my old laptop, so it is supposed to work again.

  It seems equally clear that Adobe did the download of older products as difficult as possible for past clients.  This is ridiculous. I spent hours trying to get this to work and have gotten nowhere.  Does anyone have advice for me?

  It is not known if you encounter a problem downloading or installation problem, but it looks to be an installation problem.

  If it's really a problem downloading, file links are below.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC | XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 10, 11, 12, 13. 9,8,7
  • Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  window using the Lightroom 3 link to see these "important Instructions".

• I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.

  I have a serial number and request code when I bought Adobe Acrobat of TechSoup. For some reason, I can't post it after the download, and now I can't use it yet at all. Please notify.

  What is the exact error you get when you enter your serial number?

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html