I have installed Window XP Pro, replacement of window XP he. My pc now does not connect to the internet, the modem still works as I can connect via my laptop. How can I fix it

My pc is a Dell dimension 3100.  I think the modem is Thomson Speedtouch 585

You need to install the drivers for your hardware (the interface between the hardware and the operating system - Windows - drivers).  Although Windows XP has some built-in drivers, there no drivers for all the hardware and the drivers, there may be only provide partial functionality for some hardware.

First, determine your number of Dell's Service: https://support.dell.com/support/topics/global.aspx/support/en/identifyyoursystem?c=us&l=en&s=gen& ~ = popup mode

Then, go here: http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection
Enter your Service tag, click on submit.  Select your operating system (Windows XP), and then click on "find drivers and downloads.

You should end up on a page that needs to be semi-customized for your particular computer (it will be something like this: http://www.dell.com/support/drivers/us/en/19)

Read this: installing drivers in the correct order.

Download and install the drivers.  At the very least, you should probably get:
Chipset
Audio
Video
Network (Ethernet)
(Wireless network, as appropriate to your system)

Tags: Windows

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