I have messages in my Inbox, but they seem to be empty - no message appears.

I can't read one of my messages in the Inbox. This has just occurred. At the same time the system tells me he's trying to download, but it cannot write to the file. There is nothing wrong with my system files.

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with disabled modules (Thunderbird Safe Mode). On the Help menu, click "restart with disabled modules. If Thunderbird works as usual, there is an add-on or theme interfere with normal operations. You will need to reactivate the modules one at a time until you locate the offender.
  • Restart the operating system in safe mode with network. This loads only the basics needed to start your computer while allowing Internet access. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If the safe mode for the operating system to resolve the problem, there are other software on your computer that is causing problems. The possibilities include but not limited to: AV scanning, virus/malware, background downloads such as updates of the program.

Tags: Thunderbird

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