I have no sound when you try to play CD or youtube. My speakers are new and have worked before and my volume is high enough. What can I do to solve the problem, please?

My computer has been repaired a month ago.  Its worked before but not after bringing the store.

Hi Anne,.

Thanks for posting your question on the Forums of community of Microsoft.
From the description of the question, we understand that there is no sound from the speakers to the computer.
Let me go ahead and help you with the issue.
 
If you could answer a few questions that would help us resolve this problem:
1. don't you make changes to the computer before the show?
2. What is the brand and model of the computer?
3. what version of the operating system is installed on the computer?
4. do the sound problem only occur when playing a CD or watch videos of youtube?
5. what web browser do you use for videos of youtube?
 
I suggest for the link and follow the steps in the article following the operating system installed on the computer.
No sound in Windows
 
Also see links:
 
No sound playing an Audio CD in analog Mode on USB speakers
 
Adjust the sound level on your computer
 
Tips for solving common audio problems
 
Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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