I have Outlook Express with 2 identities, but all emails are going to the 2nd identity. How to restore the original identity?

A month ago I received an error message trying to download emails to my primary identity.

"An unknown error has occurred. "Account: 'mail.optusnet.com.au', server: 'mail.optusnet.com.au', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133.
However, all emails are going into my 2nd identity.
How can I re - define these identities?
A month ago I received an error message trying to download emails to my primary identity.
"An unknown error has occurred. "Account: 'mail.optusnet.com.au', server: 'mail.optusnet.com.au', Protocol: POP3, Port: 110, secure (SSL): no, error number: 0x800C0133.
However, all emails are going into my 2nd identity.
How can I re - define these identities?
 
 
 
  1. The error message indicates a corrupt Inbox.
  2. Messages if even received any at least in the second ID, in tools | Accounts, you also have the first account ID listed. First fix the Inbox.
 
 
Error number: 0x800C0133 = a corrupt Inbox.
 
Move any message you want to save to a local folder that you create. Then, remove the problem of Inbox as follows.
 
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
 
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.
 
With OE closed, find the box of Inbox.dbx and delete it. Another will be created automatically when you open OE.
 
 
To avoid this in the future:
 
Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
 
After you're done, followed by compacting your folders manually while working * off * and do it often.
 
Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
 
Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Tags: Windows

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