I have paid the month subscription photoshop, but tells me that I buy, what I do?
I paid one month subscription, but it tells me that I buy, what do I do?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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Hello, I paid the ligthromm and photoshop, but when I install the free version so appears or buy
Hello
Please see:
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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I have paid the monthly fee and have been using Acrobat Pro DC. I had a problem where I broke my previous laptop and want to continue to use this product. I bought another laptop, and I don't know how to download the program without having to pay again. I pay $14,99 per month for this service, how can I download it without having to pay again?
Hello
Please download Acrobat Pro ms of the here. After you download the application, install and activate it by providing your Adobe ID
Thank you
Abhishek
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I paid my monthly subscription to Adobe cc but its not not opening my project, what could be the problem? Thank you.
Using creative cloud | Applications creative Cloud back to update evaluation Mode to 2015 CC
Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
I hope this helps.
Concerning
Megha Rawat
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I have a problem after installing, I try to open applications, but I get an error message: "it is impossible to open it properly (0 x 0000022) application, click ok to close the application" anyone of you could help me? I paid the monthly rate but I can not use any application due to this error
Hello
This link may help: the application failed to start properly (0xc0000022).-Microsoft Community
Kind regards
Sheena
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I paid a monthly subscription, but the room light informs me that the time has expired and you pay. I do so I can work with photos?
Hi Edward,.
Please check the help below document:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Kind regards
Sheena
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I have a subscription to the CC of Photoshop, but I don't see in "my products and services.
I tried to follow http://helpx.Adobe.com/x-productkb/global/find-serial-number.html , but this ISN'T HELPING.
Thank you.
Hi ytwong,
I am Email ing you a link that you have already received an email when your was placed & approved. Using this link you got in the mail or I'll send you an email, you will be guided correctly.
You have an active subscription.
Kind regards
Baudier
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After reinstallation of my dear old Photoshop CS4 of backup external drive after replacing my hard drive, I received error (147,20 and another trial, error 6) messages my license was not working. I have used the program for years, but must have downloaded, because I can't find an original backup drive. I can't afford to upgrade, so for now am limping with Photoshop 6. What can I do?
If you can spare $10 per month, you can have the latest Photoshop and Lighroom
Lightroom and Photoshop | Plan of cloud of Adobe's creative photography
Get it directly from Adobe, you can have CC 2015, or CS6, Mac or PC.
Do not go without
Gene
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I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I have a plan of the Basic $9.99 monthly photography and when I went to access photoshop it tells me that my trial has expired?
Hi Robyn,
I noticed that this Adobe ID you have no CC registered him, you want to connect with this ID? If Yes, then I suggest that you can activate the CC with the Adobe ID you bought the CC.
Concerning
Stéphane
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I paid for an annual membership, but it says that I only have the tutorial
I paid for an annual membership, but it says that I don't have the tutorial help me plaese
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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I have purchased the monthly pack of LR and PS for my iMac but appear always as "evaluation period". I have another LR and PS pack installed on my MacBook Air ajd it works ok. What should I do to unlock the "trial period" message, when I start LR o PS?
Hello
Please see the links below:
Connect and disconnect activate Cloud Creative applications
Applications creative Cloud back in test mode after an update until 2015 for CC
Enable and disable Adobe products
Creating cloud connection errors
Creating cloud app request serial number
Let us know if that helps.
Kind regards
BANI
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Nice day. I already have a Creative Cloud for Photoshop & Lightroom License, and I would buy Adobe Premiere Elements or even Pro in the same conditions. Is this possible? @
CC of Lightroom and Photoshop CC are included in the subscription 'Special photographers' creative cloud for $10 per month. There is no "special video" nothing is included in a special issue. You can add any unique application for another $20 a month, or you can subscribe to a $50 per month for each of them.
Elements of Prime and Photoshop Elements are both similar to the "CC" or "professional" versions, they are also very different programs. For example, video projects made in elements of Prime Minister cannot be opened in Prime CC. They are both marketed by selling you a license to use, not a subscription. You can usually get the best price in the days before and after Thanksgiving.
My personal choice is to use the package special photographers to access Lightroom and Photoshop while buying a license for the elements of the Prime Minister for my video editing. I would prefer to have access to the first CC but, the cost is not justifiable as an amateur about doing a short project each month. My investment of Thanksgiving sometimes yearly, in elements of Prime Minister is usually around $40. I never got everything I want to do with the video in need of more expensive software.
Bill
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my account is blocked
I tried to take advantage of the XBox Live 2 months for $2, but he says that my account is blocked. I followed the instructions and asked for the code to be sent to my other account that several times, but I have not received. I talked to a CSR and the reference number was 1178333571. I have my account unlocked and to a subscription xbox live gold.respectfully,.
Isidoro
Hi isidorolaude,
For help on XBOX, go on the Forums of Xbox Live.
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I have blocked the entry of "Photoshop and Lightroom.
PC computer with Windows 7 operating system.
As this forum is in English only, language I don't speak, not the translation with Google. I apologize for bad expressions.
I have blocked the entry of "Photoshop and Lightroom" and I get a sign that says "renew your membership". The same has been done in a timely, is contained in the files of my account 'Adobe Store & APAC LATAM' both the renovation, as charged by Adobe.
I tried to enter the chat and I have displayed permanently, for two weeks, which is closed, impossible to communicate by telephone. The clock is ticking and I'm paying for a service that does not pay me Adobe and has blocked all ways to contact and make a claim.
Today, wanting to give a solution to the problem, I uninstalled PS and LT, while trying to download the program, "I upgraded my account," I did a new subscription, but I do not download programs. What can I do?
You can also try:
If the applications in the creative cloud display 'Trial' or 'Buy now' in front of them or when you start a creative Application of Cloud like CC Photoshop or Indesign CC it comes up with a pop up to 'Renew your membership', please see:
Creative Cloud applications unexpectedly back in trial mode
https://helpx.Adobe.com/Creative-Suite/KB/trial--1-launch.html
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