I have problems connecting to the House. Online (IE), after that my computer goes into mode 'sleep', when I wake it back my connection is lost.
After awakening, when I still work online I get box to "Diagnose connection problems", click on it and I get three options.
1. ' autmatcally get a new IP address for the network card. Connection to the local network
2. a problem with your modem router or broadband network (suggest I unplug everything and then back on after 10 sec.) I did it.
3 reset the network connection local network adapter. I did this and log back, it does not solve the problem.
Hi Twindaddio,
A. are you using a cable or a wireless connection?
B. when it last work very well?
C. What is the exact error message?
Try this step in the meantime.
1. click on Start.
2 type devmgmt.msc in the start search box and press on enter.
3. click right network adapter and click Properties.
4 Select the power management tab, and uncheck the option to save energy.
I hope this helps.
Bindu S - Microsoft Support
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]
Tags: Windows
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