I have problems of black ink to print. It is gray very pale, even w new cartridge.

When I installed the new cartridge is said that it is defective.

Oh, OK.  Assuming that the ink is genuine HP, follow these steps:

1. remove all the ink cartridges.

2. lift the gray lever on the right side of the cart.

3 remove and reinsert the printhead Assembly.

4. replace the ink cartridges.

If it does not, turn the printer off, then hold # and 6 keys while and for a bit after turning it on again.

Tags: HP Printers

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