I have problems with Microsoft Fix It.

I have problems when the hang up windows Internet, programs will not end/end as it should. It freezes up.etc. I installed Microsoft Fix It to my counter top, but whenever I try to use the resolution of performance problems & security I get the above error # 0 x 80040154 "an unexpected error has occurred, the Trouble Shooting Wizard cannot continue.  Most likely, I would get the same answer had tried other troubleshooting issues.  I have Microsoft Essentials for security and Windows XP Professional Version 2002 w/SP3 and Windows Internet Explorer 8. If any other information/details are required please contact me by e-mail (* address email is removed from the privacy * or your Microsoft Answers.)

I have a lot of saved files w / diagrams, pictures etc, saved the internet... could it be my PC down? I am disabled and I use my PC so much for taking the time and stay in touch with the outside world. Help, please.

Thank you for your kind assistance in advance.

I thank very you much for your kind cooperation. I ran Malwarebytes(full scan), then MSE full scan. I used cleaner c, disc cleaning & fragmenteur. I always had problems. Performance has been a little better but still had problems major w / windows & Internet Explorer do not want to close the programs. I researced and downloaded Advanced System Care & performed a deep clean. He did wonders on my p.c. performance and other problems. It's the free version for which I am very grateful. Each day I pull up of Advanced System Care & he told me if I need quick care or the deep treatment. When you are finished, it provides found problems and fixed.

I'm so glad that my friend shared about this cleaning/performance tool.

Maybe this will help someone else.

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