I have problems with my computer starts

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• I just got a call from somewhere in India that I have problems with my computer.

  Original title: hoax call?

  I just got a call from somewhere in India that I have problems with my computer. They know this, because I have generated error reports. When I asked how I could be sure who they were they led me to a screen with a ref to no error report. and he cites correctly for me. When I was asked to sign up for control of my computer for them to correct these errors, I refused and hung up. What happens with all those errors that we report to microsoft when our computers generate the error reports and how these appellants knew my error report reference.

  Fake phone calls to technical support

  Such unsolicited telephone calls are almost always a common scam. Do not let them give any info, donot give access to your PC, not give them all the money and donot go to all the websites that they suggest. One moment.

  Error reports contain no personally identifiable information. These people are hoping that your system recently sent to Microsoft to make their call seems more legitimate.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft does ever not requested for telephone calls of support or security.

  (such persons may use names other than Microsoft as well)

• Suspicious call telling me that I have problems with my computer and turn it on

  I got a call tonight from a woman with a heavy Indian accent, claiming that there was something very wrong with my computer (virus, or something like that) and she wanted to check a number on my computer (ISP?.. .not ISP because I know what it is... another type of number) and I could only get the number if I turn on my computer.  Been suspicious so I asked who she was.  Quickly, she replied that she was working for a company that supports Windows XP and Vista.  I asked the company and name and she said his company's Solutions megabytes and it was called Genny/Jenny Williams number 102 (I asked his employee number).  I informed her that I was very suspicious and asked for a phone number.  Basically, she said that she only wanted to help and could not if I don't turn on my computer.  I pushed and asked for a phone number as she says that she asks xxxx (town 2 miles where I live).  I was persistent and spoke to him longer then told him to give me his number and I'll call him his back to make sure it was legitimate.  Suddenly, there was silence on the phone.  I was right to do what I did?  I am now very worried that maybe I have a virus/spywear on my computer (I am currently scanning it w/Windows Defender and Weboot Anti Virus and Spy Sweeper to see if it comes out clean.)

  It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  (these people often but not always use the name of Microsoft)

  If you had him leave on your computer you would certainly had malware on it, because she would have said it. You did the right thing.

  There is no way she could know whether or not you have malware on your system before she calls you.

• I have problems with my computer when I put it to "sleep", that it comes back on after a minute. What can I do to fix this?

  To save energy and preserve the life of my monitor I put my computer in mode 'sleep', but the screen turns back on after about a minute or two.

  Hi Aaron,

  Have you tried the steps in the link on the previous post to solve the problem?

  It would be better if you can let us know the current state of this issue. We will be happy to help you.

• I have problems with my computer with the time remaining after I reset the clock and made sure it was on the correct time zone and summer time has been check the battery has also been replaced

  and it will not keep the exact time it will keep accelerate at least 5 minutes or more.

  I don't know what else to do about it. You can someone help me?

  I still find myself make too many assumptions.
  First of all, I guess your derivative of clock occurs during the time when the computer is running and not during the period where it is off (or immediately early)?
  Second, I'm assuming that when you run the command "w32tm/Resync" above, the clock made it back to the correct time and no errors were reported?
  Third, you say that your clock drift 5 minutes or more, but you do not tell us how long this gain occurs.  It is two times more win if you wait twice as long to check?  Is the gain gradual or sudden?  Keep he wins or if he stops wins once it arrives before?

  Conditions of default for a computer connected non-member of the field, the time will be updated network-time only at the start and then once a week.  If you are winning too much too quickly, you can adjust how many times your computer asks for time.  Computers in the domain must be more precise and one every hour for a default time synchronization.  You can set your W32tm to that of a computer in the domain to resynchronize your computer more often (SpecialPollInterval).  Here are two articles that describe the clock settings:

  "How to synchronize the time with the time service Windows in Windows XP"
    <>http://support.Microsoft.com/kb/307897 >
  "Time Windows Services tools and settings.
    <>http://TechNet.Microsoft.com/en-us/library/cc773263%28V=WS.10%29.aspx >

  HTH,
  JW

• Windows calls home to tell you that you have problems with your computer

  I get phone calls from windows

  I get phone calls from windows

  It's a scam. How does Microsoft know that you have a problem? Hang up on them the next time they call. Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• I have problem with my computer, I need to clean my sistem

  the cleaning program is not work another property I need help

  Hi pazito12,

  What cleaning software you use?

  To optimize your computer, you can follow this link.

  Optimize your computer's performance

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• I think I'll have problems with registry - I can't add or remove programs, when I rebooted until windows starts I have SEEN 150/150 REGISTER... any ideas

  I had to restore my computer from these problems, had problems with wire4less router cause took off so wireless cause I got no internet.  Has worked with the provider, Charter and got back internet but do not add or remove programs - have problem with printer HP TrayApp, s if lack but cfan can't add restricted cause - restricted user-entered and gave access, but still does not work.  Will try F8 and start the repair to see if it works.  Any ideas?  HELP... l.Thanks

  Thanjs - I did take it to someone to clean.  Always have problemd with printer but am back to him.  Thanks for all your suggestions.  I guess I've done too many bugs diffedrent and messed up.

• computer automatically starts in safe mode without prompting, a problem with your computer might be preventing Windows from start normally__

  computer automatically starts in safe mode without prompting, a problem with your computer can prevent Windows to start normally

  Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.

  If the system restore does not work, do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

  If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

  Good luck and I hope this helps. Lorien - a - MCSE/MCSA/network + / A +.

• I keep having problems with my server DNS does not. Computer Blu - Ray player and wireless both have problems with the connection.

  I have problems with the server DNS does not.  I have been using my wireless on my computer and watching netflix on my Blu - ray player at the same time.  The Blu - Ray player froze and wouldn't connect.  At first, I thought that the network has not been configured correctly, but it worked not five minutes before.  I tried many things and I realized it was that my DNS server does not.  Does anyone have any suggestions?

  original title: DNS server does not

  Hi Dwright,

  1. have you made changes on the computer recently?
  2. not the problem only occurs when you watch netflix on Blu - Ray player?

  Method 1
  I suggest you try the steps from the following link to fix the server DNS does not problem.
  a. click on start and then Control Panel.
  b. go to the networking and sharing Center and then click on change adapter settings.
  c. right-click on connection to the Local network and select Properties.
  d. Select Internet Protocol Version 6, and then click Properties.
  e. Select obtain DNS server automatically an address and press Ok.
  f. Select obtain IP address automatically.
  g. Repeat steps for Internet Protocol version 4 as well.

  Method 2
  Try resetting Winsock2 from the following link:

  How to determine and to recover from Winsock2 corruption in Windows Server 2003, Windows XP and Windows Vista (applies to Windows 7)
  http://support.Microsoft.com/kb/811259

  Method 3
  Reset TCP\IP.
  How to reset the Internet Protocol (TCP/IP) (applies to Windows 7)
  http://support.Microsoft.com/kb/299357

  Additional information:
  Windows wireless and wired network connection problems
  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

• After the last updates of windows have problems with start up and now drivers

  Hello

  After the last updates of windows have problems with start up and now drivers. I get an error code 21 when I try to install the drivers AMD apparently missing.

  May 14, last night I had several (automatically) downloaded windows update

  Today, I was unable to boot my computer with Windows - tried the disk check, start checks etc, and eventually had to use System Restore (for help before the critical update to restore).

  Perfection, everything works, but knowing that windows will attempt to redo an automatic update, tried to check online - no one seemed to have a problem and (naivly) thinking I could always do another restore of the system, I rebooted again.

  Same thing worse. Could not do a sys restore either just before restarting or last night. Chose a date earlier (last week) but then lost the USB drivers and pilots display. Downloaded updated but refuses to let my AMD driver install Windows I have a very unpleasant screen... and I must now stop the installation of this update "critical."

  Would appreciate advice how do my installed display driver or whether anyone else has problems following this update

  Thank you

  Hi Jane,

  You have a disk to install Windows 7 with you?

  I suggest you to check the event viewer for error details report.

  Open event viewer.

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

• I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  I currently own Adobe Creative Suite 5 Master Collection. My computer crashed and I was unable to disable the program. Please help me to reinstall the programs, given that I have exceeded the download due to problems with my computer. Thank you

  Hello

  Please see the thread: https://forums.adobe.com/thread/2028937?start=0&tstart=0

  Kind regards

  Shelly

• I have a problem with my computer

  I have a problem with my computer, I turned on my computer the next day and all the wat I could see was a new office with my files and missing files, but the hard drrive indicates that there are more files on the hard drive.please what I need to do? I have also to see the all the hidden folders, but always impossible to find out what anyone on the computer.

  It is a symptom of a corrupt user profile.  When Windows detects a corrupted profile, he creates a new temporary profile and continues to log.  Whatever you do, do not save critical files under this new profile.  Recovery is fairly simple and involves the creation of a new user and moving files over to the new user.  Moreover, sometimes a 'chkdsk' or 'System Restore' operation will restore the original profile.  The following articles describe how to recover from a corrupted profile.  Choose the one that suits you best.

  "How to recover damaged Windows XP user profile"
    <>http://support.Microsoft.com/kb/555473 >

  "Windows XP problems if your profile is corrupted"
     <>http://support.Microsoft.com/kb/326688 >

  "How to copy data from a damaged in a new user profile in Windows XP user profile"
     <>http://support.Microsoft.com/kb/811151 >

  HTH,
  JW

• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• + 011 phone calls indicating that I have serious problems with my computer and that they provide a service of Microsoft solve problems

  original title: + 011 phone calls

  I just got a phone call from + 011 indicating that I have serious problems with my computer and they provide a Microsoft service problems. It sounds like a crowded call center and they can tell me their name and they tried to set up a remote entry on my computer. That's when I hung up. Is - this legitimate because what it really looked like a trick.

  Not legitimate... do not answer the call... Mike Hall MVP - Windows Expert: consumer http://msmvps.com/blogs/mikehall/