I have problems with random blue screens - 1st BC Code - of the suggestions?

I have problems with random blue screens - 1st BC code - all others are zeros.  6_1_7601 OS version, produced 768_1.  Any suggestions?  My computer is a model of HP P7-1235.

Thank you.

The minidump files showed two errors blue screen, an error KMODE_EXCEPTION_NOT_HANDLED (1e) referring to the amdxhc.sys and an error SYSTEM_SERVICE_EXCEPTION (3B) referring to the usbfilter.sys:

Bugcheck 1E, {0, 0, 0, 0}

WARNING: Unable to verify timestamp for amdxhc.sys
ERROR: Module load completed but symbols can be loaded for amdxhc.sys

Bugcheck 3B {c0000005, fffff8000f4770c5, fffff880085feb10, 0}

WARNING: Unable to verify timestamp for usbfilter.sys
ERROR: Module load completed but symbols can be loaded for usbfilter.sys

The amdxhc.sys is the AMD USB 3.0 driver and the usbfilter.sys is the AMD USB filter driver.

The amdxhc.sys is dated January 3, 2012 and the usbfilter.sys is dated November 16, 2011.

Two of these drivers should be updated to the latest version to ensure compatibility with the motherboard and between them.

HP has an available Update for AMD USB 3.0 driver but I do not see an AMD USB filter driver available for your computer updated.

I might suggest to try to get the package of motherboard chipset from AMD for versions newer and compatible to the two pilots.

You can try the "AMD Chipset drivers' starting from the following link which should update the two drivers.

http://support.AMD.com/us/gpudownload/Windows/pages/raid_windows.aspx#2

I recommend to create a System Restore Point before installing the new motherboard drivers.

Tags: Windows

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