I have received several calls from a company called the Technical Department of "eprotectionz" offering to get rid of the virus, is this a hoax?

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• I received several calls from a person claiming to be from microsoft

  I received several calls from a person alleging to be from microsoft saying: they received the information from my computer on which it runs slowly and to turn on my computer so that they can do the steps to put it right, I did not what I was skeptical, but he was insistent that I turn on my computer (Incidentally it was already running) I refused this and he said I should do what he says.  I put the phone down, but it rang again and insistent, he rang the Bell and then twice that I ignored it.  However, he then rang again later andmy husband responded, he said himwe do not need its services because it was thought not good, as I already told you this gentleman I was under the impression that it was not kosher, insisted that it was.  So what is happening here.   I'm not what anyone on the screen. Also when he got my phone rings me and someone from microsoft would be ringing me, as I have him suggest that I wouldn't do anything on my computer but it would write with information on.thank you for your help

  * original title - WHO IS ALL THIS ABOUT? questionable phone call! *

  Hello

  Its a SCAM!

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I have windowsimagebackup folder where I want to restore the file. This is not the case in the menu catering

  I have windowsimagebackup folder where I want to restore the file. This is not the case in the menu catering

  Hello

  see if this information helps you

  How to make a backup of your data

  http://www.vista4beginners.com/how-to-backup-your-data

  How to restore your files

  http://www.vista4beginners.com/how-to-restore-files

  the 1st link below is how do the backup complete pc

  http://www.bleepingcomputer.com/tutorials/tutorial145.html

  and that is how do to recover the backup complete pc

  http://www.bleepingcomputer.com/tutorials/tutorial144.html

  and here is the information of microsoft in restoring a system image backup

  http://Windows.Microsoft.com/en-us/Windows-Vista/restore-your-computer-from-a-system-image-backup

  If you have problems, it's in here is a forum for microsoft specifically for backup issues

  http://social.technet.Microsoft.com/forums/en-us/WindowsBackup/threads

• At the opening of the library of photos, each photo turn the black thumbnail and so that to open it.  Preview also does not have photos properly.  I tried to repair the library and this did not help.  Help, please!

  At the opening of the library of photos, each photo turn the black thumbnail and so that to open it.  Preview also does not have photos properly.  I tried to repair the library and this did not help.  Could this be a problem with the RAM? Help, please!

  Check, if pictures can access the original files of your pictures, or if the originals are missing.

  You can test to try to edit a photo or trying to export it with "file > export > export original file..."

  Photos can be edited or exported?

  Shooting Raw or JPEG?  Where your photo library is stored? On an external disk or in your pictures folder?

• TeamViewer - I got a call that said their service was free and that they could get rid of my virus

  I had a similar appeal to those mentioned, re: Teamviewer.  They told me it was free and they could get rid of my virus.  I don't give them any personal information, i.e. the bank details but when they spoke to me through them had my details my ID and password (4-digit numbers) on teamviewer window.  Can they still have access to my computer or any informationnow they have these details?

  Please read the following:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

  http://ask-Leo.com/i_got_a_call_from_microsoft_and_allowed_them_access_to_my_computer_what_do_i_do_now.html

  Team Viewer is a legitimate program used by scammers.  If it is still installed on your computer, you can also uninstall.

• JavaScript seems to be disabled in your browser... You must have javascript enabled in your browser to use the features of this site... How can I fix it

  JavaScript seems to be disabled in your browser... You must have javascript enabled in your browser to use the features of this site... How can I fix it

  Clear your NoScripts modules.

  Nancy O.

• Received a call from a company on the alleged virus activity, is it a scam?

  I got a phone call from a company calling itself the MSIT Experts saying that they have detected the activity of the virus on my computer, citing my name and address, which they say has been provided by Microsoft.  Someone at - he heard of these people and they're authentic?  Paul Rabone

  Hello Paul,

  Its a scam. If they call it still cling. I had 2 these calls than several of my clients and I also had them. By all accounts Microsoft do not have this kind of activity, not even through other companies.

  By curiosity on where in the world are you? I was just wondering if it's a global phenomenon not only limited to the United Kingdom.

  Tricky

• I get calls from guy with Indian accent claiming to be from Microsoft and want me to go to my computer to get rid of malware. Anyone?

  Called several times in recent weeks. I ran the Scanner of MS and nothing turns upward. Very skeptical about this appellant.

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  See you soon.

• Why do you have my emoticons change from one day to the next and how can I get the 'old'?

  The choice of emoticons changed from one day to the next. I would like to have the 'old'. Why Gmail does not send a msg Heads Up? Thank you.

  Hello

  This does not sound like a Firefox problem, but a change that was made to Google for their e-mail service. I recommend that get you in touch with them through the channels of Gmail support and they may be able to help.

• 17 GB of invisible data seems to have moved between disks from one day to the next, with 10 additional GB removed F:.

  Yesterday, I took measures to try to free as much space as possible, hoping to upgrade to Windows 10. When all was said and done (delete the old restore points, deleting old graphics driver installation files, etc.) my C: fell from 13.5 GB of free space to 27 GB, with orders F: to about 624 GB of free space. When I closed my computer for the night, I shut it down normally (ie. He would not download/install updates).

  When I started again this morning, it starts normally (no not wrap updates began the last stop down), but when finished loading office there is a message in the Windows taskbar to say * fact * install the updates. Out of curiosity, I check my free space on both my drives and my C: went up to 10 GB of free space, with my F: in GB 645. The kicker? When I clear space yesterday, I took a glance at each weight (including hidden files) folder. Today when I did the same thing, nothing seemed out of the ordinary. In other words, each folder in C: root seem to occupy the same weight. I didn't even move anything from my C: to my F: when you try to free up space, I just deleted everything I wanted more.

  Just to be sure, I went back and cleared again restore points, but he did exactly the same thing that happened yesterday: nothing. There was no progress bar and no space was saved. I also checked on Puran Defrag, but my C: earn barely any fragmentation, indeed, I've defragmented it yesterday. I've also already disabled the hibernation and removed the hibernation file earlier, which helped a little. On the other hand, this means that I have absolutely no idea whence this 17 Go invisible and how to get rid of.

  Any help would be appreciated.

  Edited to simplify the title.

  You are welcome.

  See this tutorial

  Swap file

• I have a bunch of Milanese loop iWatch.  The band for this watch can be changed?

  I am interested in the new iWatch bands.

  I have the loop band iWatch Milanese.

  How can we change the band on this watch?  This band can be changed?

  Are there limits to what the band can be used?

  Hello

  Any band of Apple Watch 38 mm - including the new bands of 38mm which have been announced today - adapts to your 38mm watch.

  To change the tapes, follow the instructions here:

  Change your Apple Watch - Apple Support Group

• Yesterday I upgraded to El Capitan. FaceTime shows a red 1 in the corner, but I didn't miss a call or makes an. How can I get rid of the Red 1?

  I upgraded to El Capitan yesterday on my MacBook Air. FaceTime shows a red 1 in the corner. I haven't missed or made a call. How can I get rid of the Red 1?

  Hi russalan,

  I understand that after you upgrade to El Capitan yesterday, you see a badge notification for FaceTime and you want to get rid of it.  If you open system preferences > Notifications on your MacBook Air and then scroll to the bottom and select FaceTime, you can disable the feature icon App Badge.

  The basics of the Mac: Notifications keep you informed

  Take care

• Machine from XP Pro has the Virus Windows xp Recovery, try to remove it, but he continues to show

  Have recovery xp virus windows, I got out of the virus, but when I scan with panda cloud it not come with other viruses. Should I kept it scan the system until I get all the viruses. Please tell me what to do. the other viruses are trojan.

  Yes, keep scanning until the sound is clear.  You can try www.microsoft.com/security_essentials instead.  Also get www.malwarebytes.org to get rid of malware.   This particular virus is such that you can hold the machine store if you continue to have problems with it.

  Steve

• my computer is showing one player called other under my computer, how do I get rid of this car?

  under my computer, I show one reader called the other. I want to remove this drive but can't get rid of it. How can I get this hard drive of my computer?

  Hello

  See if this helps:

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-add-or-remove-a-drive-letter

• I have received several e-mails claiming that pc scan service Hotmail PC errors may be harming the computer, it's a scam, THANKS, TERRY

  AS STATED ABOVE, I WOULD HAVE THESE ANALYZE MY COMPUTER OR IS IT A SCAM

  It's a scam. Do NOT leave them in your computer. If you check the forums here, you will find a large NUMBER of similar reports.

  I hope this helps.