I have sony camera "cyber-shot". But since last 3-4 months when I connect it with my desktop PC, it has not displayed on the screen. Why?

I have a small handy device the company Sony. The name of the template is - Cybershot. It is 10.1 megapixel with screen 7 cm square. When I connect it to my PC of countertop, it is not displayed on the PC screen. I have already installed the software, I received with the device of the company. For a few months, he was allowed and eventually I had my PC formatted by a technician and then, he stopped the display. I asked the technician if he ruined the camera software, he said no, he has not touched the camera software. I bought the new USB wire to fix the problem. But it is still not resolved. Can someone give me the reason why the camera is not displayed on the screen of the PC?

Hello Manu,

1. have you checked if the camera software is present on the PC?
2. are you able to connect other USB devices to the PC?
3 have you tried to connect to other USB ports?

Open the list of programs by clicking the Start button, click Control Panel, clicking programs, and then clicking programs and features.

You can try the following methods

Method 1: As the PC was formatted, the software of the camera could have been uninstalled.  If you cannot find the software of the camera, I suggest you to install.
http://eSupport.Sony.com/us/p/select-System.pl?PRODTYPE=7

 

Method 2: If this does not help, connect your camera in a different USB port and check the status.

Install a USB device
http://Windows.Microsoft.com/en-us/Windows7/install-a-USB-device


What to do when a device is not installed correctly
http://Windows.Microsoft.com/en-in/Windows7/what-to-do-when-a-device-isn ' t-installed-correctly

Method 3: follow also, troubleshooting of this article:
Troubleshoot camera connection

http://Windows.Microsoft.com/en-us/Windows7/Troubleshoot-camera-connection-problems

 

 

Follow the steps and let us know if this helps.  If the problem persists, answer and we will be happy to help you.

Tags: Windows

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