I have the creative cloud (Photoshop and Lightroom) in my computer, but I had a problem of invoice, and because of that, I had to do, the association again change the registered credit card. But when I click to download shows error 82. How can I fix it

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  Please contact support and ask for an Exchange.  They should be able to provide one without penalty or loss of the ability to change platform in the future.  This seems to happen too often a mistake of the buyer.

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

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  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• When you try to download a document online, how can I fix an access denied message?

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  Download Adobe Creative cloud apps | Free trial of Adobe CC

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  I'm having trouble installing my photoshop elements 14 since the website on my Mac book. I get the number of series, but when I click on download I get "Page not found"?

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• I am tryingto install the trial version of adbobe contribute, but when I click on download, nothing happens

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  Hi Patrick,

  Please try to download it from another browser and check.

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  http://trials3.adobe.com/AdobeProducts/CNTB/6_5/Win32/Contribute_6_5_LS12.exe

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  What version of the operating system is running on your computer? Windows Version 5.1

  What browser do you use? Windows Live - Windows Internet Explorer 7

  ·          When the issue started?

  ·          Only happens when you connect to Facebook?

  As best I can answer: error signature when facebook freezes

  szAppName: iexplore.exe szAppVer:8.0.6001.18372 szMacName:hugapp szModVer: 0.0.0. offset: 00000
  He started several days ago and Yes Facebook is the only program that freezes.

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  How many times you run a program that cleans ALL accumulated cookies? Not only the option in Windows XP which doesn't seem to work for them all. Try Ccleaner.com, it's free and works well!
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• I'm trying to install updates for computer that are recommended, but they are for Windows Vista and I'm now running Windows 7 and receive errors. How can I fix it?

  I'm trying to install updates for computer that are recommended, but they are for Windows Vista and I'm now running Windows 7 and receive errors. How can I fix it?

  Hi Barcini,

  ·        This error message do you receive when you try to install updates?

  ·        What updates are you inviting to install?

  You can run the Windows Update Troubleshooter & check if the problem persists.

  Open the Windows Update troubleshooting tool

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.