I have the HP envy window8 and monitor AOC 22 "Led. I can't get all the colors to be displayed.

Original title: color monitor

I have the HP envy window8 and monitor AOC 22 "Led.  I can't get all the colors on the screen. The colors are bright that I receive, but can't get the yellow, green, purple. etc. I followed in the Help menu for calibration of the colors without success by the buttons on the monitor in windows.

Hi Ellen,.

(a) you use HP ENVY laptop or desktop computer?

(b) what is the model number for HP ENVY and monitor AOC?

(c) what kind of connector do you use to connect the monitor?

(d) have you tried to use the other cable and check if works?

You may experience this problem if the connections between your computer and your monitor is loose or if the drivers of graphics cards is corrupted. Try these methods and check if that helps:

Method 1: I suggest you to update the latest drivers for the graphics card for Windows 8 and check if it helps:

http://WWW8.HP.com/in/en/support-search.HTML?tab=1#/qryterm=HP%20envy&SearchType=s-002

Method 2: Visit the COA Web site and install the latest drivers by selecting the drivers of the AOC monitor for your model and see if it helps:

http://www.aocindia.com/service_manual_monitor.php

See the documentation for your monitor and see if you can find the menu to restore default settings. If the problem persists I suggest you to contact the manufacturer (AOC) for assistance.

Also refer to this article: get the best display on your monitor

http://Windows.Microsoft.com/en-in/Windows-8/get-best-display-monitor

Hope this helps, if you need help on Windows let us know we will be happy to help you.

Tags: Windows

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