I have the new apple TV, and he had the new user interface.  Friday he returned to the old version of apple TV user interface.  Anyone know why this could have happened

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• My Airport Express will randomly start flashing orange and I have to unplug it to make it back to the green.  Wifi continues to operate even when the light is orange flashing.  Anyone know why this is happening?

  My Airport Express will randomly start flashing orange and I have to unplug it to make it back to the green. Wifi continues to operate even when the light is orange flashing. Anyone know why this is happening?

  The next time you see the flashing light amber...

  Open Finder > Applications > utilities > AirPort Utility

  Click on the image of the AirPort Express

  If you see a button update, click on update the firmware on the airport

  

  Otherwise, find status and click on the little orange dot it. A message will appear to say why the airport complained and suggest a remedy for the issue.

• I have a MacBook Pro late 2015, every time I have out of mode 'sleep' it is frozen and I turn it works.  Anyone know why this is happening?

  I have a MacBook Pro late 2015, every time I have out of mode 'sleep' it is frozen and I turn it works.  Anyone know why this is happening?

  Contact Apple for support and service

• For the first time, I tried to import three photos in sport and I had a pop box that said they could not be imported!  Do you know why this could be?

  Is there anyone there to answer my question?

  Tell us the EXACT Word error message in Word.

• I've downloaded first 14 elements successfully to my iMac in early 2008, but it does not open before the Welcome screen.  Does anyone know why this may be?

  Photoshop Elements works very well. I also tried to download previous versions of Premiere Elements, but none works. I have also updated for the last OS and meet all the requirements of the system.

  eillenl

  What is Mac OS x?

  If you don't have it already, please see system requirements

  System requirements | Adobe Photoshop Elements

  1. latest version of QuickTime installed on your computer?

  2 problem exists with and without antivirus and firewall disabled?

  3 video card/card graphics driver up-to-date according to the web site of the manufacturer of the card?

  4. you say that Photoshop Elements works fine... is that Photoshop elements 14 and was part of the first Elements 14 Mac purchase?

  Let us begin here and decide then what then based on the details in your response.

  Thank you.

  RTA

• If I download the new version of Firefox, the old version will automatically be uninstalled?

  This question is so incredibly basic that no one has asked before. But as naïve as it may be, I just want to be sure, because if the old version is not uninstalled, I don't know how to make that happen.

  Thank you.

  Eric

  If you install a beta version, by default it will not replace the existing version and is installed in its own directory. If you download a release version, it will be installed by default in the standard installation directory and replace what was previously installed.

• When I install CS5.5 (upgrade) in a new computer, it says that there are no old version in the computer. I have older versions CS3 and 1.1 What do I have to install them also?

  When I install CS5.5 (upgrade) in a new computer, it says that there are no old version in the computer. I have older versions CS3 and 1.1 What do I have to install them also?

  Laughing out loud

  but after you have entered your serial number of cs5.5, the installer will search your computer for cs3.  Unable to find the Setup program will present a drop-down list of previous versions.  Select cs3.  you will be prompt to enter the serial number for cs3.

  Enter the correct number at the right time and proceed with the installation.

• Hi, I have the new iMac and I am trying to install the old version of ADOBE CS 4. Wenn first disc (1 Application) is finished program request mi put in the disk #2. If I click ok nothing happens and I can't leave the facility. Can anyone help?

  Hi, I have the new iMac and I am trying to install the old version of ADOBE CS 4. Wenn first disc (1 Application) is finished program request mi put in the disk #2. If I click ok nothing happens and I can't leave the facility. Can anyone help?

  Hello

  Try to download the CS4 application from the link below:

  Download the CS4 products

  Kind regards

  Sheena

• I have some pluggins I used in after effect 2014 CC and when I updated to the new version 2015, pluggins commentator does more work because they are not be updated yet, my question is how can I go back to the old version

  I have some pluggins I used in after effect 2014 CC and when I updated to the new version 2015, pluggins commentator does more work because they are not be updated yet, my question is how can I go back to the old version

  cc desktop application allows to install the previous versions.

  Here's how (about 1/3 of the bottom of page), download and install Adobe Creative Cloud apps

• Textbook is teaching with the old version and I have the new version

  My book: "Illustrated series Adobe Dreamweaver CS6" written by Sherry Bishop was published in 2013. He teaches the use old version on Dreamweaver and I am very confused and keep to make mistakes because of differences. I had to buy the new version by subscription. Can I access older vision with my subscription or is there a key available to tell me what is comparable to the old version to the new version?  My classmates would like to know this answer also.

  According to me, the ability to download a previous version depends on which version you want to get, and whether or not you have a full subscription (as opposed to a single subscription).

  Download previous versions of Adobe Creative applications-

  http://helpx.Adobe.com/creative-cloud/kb/download-previous-versions-creative-applications. HTML

• I have two versions of Flash installed - 9.0.45.0 and 16.0.0.235 - I can't delete the old version which means Web sites will not recognize the new drive. Help!

  I have just downloaded the latest version of Firefox and I have this problem. Update does not help. If the old version deactivates'both 'never enable '. Please help - I'll have to use Chrome!

  Try to use the topic: plugins page to find the physical location of this old plugin disk file. (Type or paste on: bar plugins in address and press ENTER.)

  Traditionally, Windows 64 bit, it is here:

  C:\Windows\SysWOW64\Macromed\Flash
  

  However, the old version may have got copied to a Mozilla folder somewhere along the way such as the Flash update is no longer aware of this.

  You can locate it?

• I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

  I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

  It is a decision that was made by Apple.  El Capitan is the newest OSX that will support a 2009 MBP.

  This is not uncommon.  My 2006 MBP came with Tiger, but is limited to OSX Snow Leopard.

  Old hardware ends up by becoming obsolete with newer technology.

  Ciao.

• Have FF 33.1 and 34.0.5. What I can, and should, delete the old version?

  This non computer savvy female senior trying to clean my laptop Dell (windows XP SP3) for the new year. What trash I accumulated! Noticed in any case, I have 2 versions of Firefox. Version is 33.1 MB 79,58 and 34.0.5 version 84.4 MB. Can I remove the old version of my computer? ... If someone responds to this, please explain in plain English! ... Thank you in advance. ... New year's Eve in good HEALTH to all the world!

  
  

• Uninstalled and reinstalled Firefox new, because the old version was crashing / "not responding." now cannot start new version.

  I have a desktop Windows 7 Home Premium 64-bit. Was using a previous version of Firefox for a while but is has started to run slowly or occasionally crash or better yet show "program does not" or some this verbiage when I started the browser, so I decided to move to a new Firefox. I uninstalled the old version and installed a new one – and I can't start even the browser. The browser window opens with "Restore Session - Mozilla Firefox (not responding)"
  I don't use IE, but that's what I have to do the same after this issue; That's why I can't even look for ir help install the troubleshooting soft...
  Any help would be appreciated.

  Firefox reset function move your old folder settings on your desktop, inside a folder named old data from Firefox. Please keep this record for a few weeks in case you need to recover anything of him.

  If the reset does not help, there are two main variables remaining here: possible corruption in the settings (your profile folder) files that are reported after a reset and possible problems in your Firefox program folder.

  Create a new Firefox profile

  A new profile will be your plugins installed by system (for example, Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions or other customizations. It will also have databases of completely fresh settings and cool a cache folder.

  Out of Firefox and start in the profile using Start Manager > Run (hold the Windows key press R):

  firefox.exe -P
  

  Do not delete anything here.

  Any time want to switch profiles, exit Firefox and return to this dialog box.

  Go ahead and click on the button to create a profile, give it a name such as Nov8 and ignore the possibility of changing the location of the folder. Then launch Firefox in the new profile that you have created.

  Until you return to the profile and start-up Manager in your regular profile, your desktop shortcut should launch the new profile.

  Other than not having your settings, it works normally?

  Note: When you return to the Profile Manager, you might be tempted to use the button Delete a profile on your new test profile. It's a little too easy to accidentally delete your 'real' profile, so I recommend you to resist the temptation. If you don't want to clean up later, I suggest to make a backup of all your profiles first in case something go wrong.

  You can replace the Firefox program files without disturbing your settings by using this clean reinstall procedure:

  (1) download a fresh Installer for Firefox 33 of https://www.mozilla.org/firefox/all/ in an ideal location. (Scroll down your preferred language).

  (2) as appropriate, close Firefox or make sure there is full compliance in the Task Manager.

  (3) to rename the folder (Windows 64-bit folder names)

  C:\Program Files (x86)\Mozilla Firefox
  

  TO

  C:\Program Files (x86)\OldFirefox
  

  (4) run the installer you downloaded in the #1. It should automatically connect to your existing settings.

  It runs?

  Note: Some plugins recently installed can exist only in this OldFirefox file. If it is missing something essential, present in these files:

  • C:\Program Files (x 86) \OldFirefox\Plugins
  • C:\Program Files (x 86) \OldFirefox\browser\plugins

• If I download the new version this will compromise the documents filed, I have in the old version?

  I need to download a more recent version of a document that I need to update.  However, I have several important documents deposited in the old version. If I download the new version it will compromise these elders?

  Hello

  1. what version of windows is installed?

  2 of documents are. what kind you referring?

  If you simply download and save a document in the same folder, then the file will be saved with the same name suffixed with number 1, which shows the most recent version.

  However, if you replace the file with the old version, then the data that it will be replaced or updated. Therefore, it is best advised to make a backup of the files to a different location or a different folder.

  Please visit the link mentioned before asking your question so that you can provide all the relevant information for us to help you:

  Suggestions for a question on help forums: http://support.microsoft.com/kb/555375

  I hope this helps.