I have the product key on the back of my computer toshiba laptop but still get a message that windows 7 is not genuine, what can I do?
Hello
I would say allowing you to run the Microsoft Genuine Diagnostics tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Also I suggest you to check your product key and report to Microsoft about the issue.
Check out the following link to report to Microsoft.
https://www.Microsoft.com/en-us/howtotell/CFR/report.aspx
Tags: Windows
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