I have the recovery key, but when I try to use it, I said it's the wrong recovery key?

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  Your subscription to cloud shows correctly on your account page?
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  If no
  This is an open forum, Adobe support... you need Adobe personnel to help
  Adobe contact information - http://helpx.adobe.com/contact.html
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• I have an internet connection, but when I try to enable Thunderbird software appears on my desktop screen, but could not complete the connection process.

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• My spellchecker of Firefox doesn't seem to work; in fact I don't know that there is. I have a hotmail account, and when I try to use the spelling corrector for hotmail I get a message saying that I am using a browser with a built-in spellchecker. Where De

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