I have this volume box that comes up constantly on my screen and I can't get rid of it.
I don't see if there was a response because it
box will not disappear, can you help me to get rid of it?
Hello
(1) when exactly you receive the volume box?
(2) have you made any changes to the computer before the show?
(3) what operating system is installed on the computer?
Method 1: Start the computer in clean boot in order to check whether a third-party program is causing the problem. To configure your computer to clean boot see the following link.
http://support.Microsoft.com/kb/929135
Note: when you are finished troubleshooting, follow step 7 article to start on normal startup.
Method 2: I also suggest to run a full system scan using Microsoft Security Scanner and check if the computer is infected with the virus.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Tags: Windows
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1. what operating system is installed on the computer?
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Hi Harry,.
Thanks for posting in the Microsoft community.
I understand that the screen on your computer displays a dark border on the top and the bottom of the screen.
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Hi andypily1,
Welcome to the Microsoft Answers community.
Try the steps one by one and check below.
STEP 1:
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http://support.Microsoft.com/kb/307768
STEP 2:
In most cases if the games are deleted from the computer files will remain on the computer.I suggest that you are looking for game files in the system32 folder.
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Thank you, and in what concerns:
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Security Tool is a rogue antivirus application that deliberately gave the system reports of false threats to security on your computer and displays notifications to make you think that your PC is infected with malware or fake security alerts
To remove it try to scan with
http://www.Malwarebytes.org/MBAM.php
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enFor further shore visit this link
http://www.bleepingcomputer.com/virus-removal/remove-security-tool
http://www.howtogeek.com/HOWTO/9505/how-to-remove-security-tool-and-other-roguefake-antivirus-malware/
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If the page does not appear when you call a new window (Ctrl + n) or click on the Home button, it could be incorporated into the shortcut you use to start Firefox. You can check a shortcut from the desktop/taskbar changed as follows:
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Was she?
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You have this problem when running in Firefox SafeMode?
http://support.Mozilla.com/en-us/KB/safe+mode
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Hello
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(2) what browser do you use?
(3) you get an error message?
(4) all the troubleshooting steps you have tried so far?
You can try the following methods and check if it helps.
Note: The troubleshooting steps apply to Internet Explorer.
Method 1:
Run the fixit from Microsoft available in the article below and check if it works.
Solve Internet Explorer add-on problems when IE hangs or freezes
http://support.Microsoft.com/mats/ie_freezes_or_crashes/en-us
Method 2: Why some webpages look incorrectly in Internet Explorer 9?
Method 3: Try all the steps described in the article below
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http://support.Microsoft.com/kb/967897Method 4: How to optimize Internet Explorer
http://support.Microsoft.com/kb/936213/ro
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Hi John,.
1. don't you make changes on your computer before this problem?
2. you have the latest updates installed McAfee?
It seems that the computer is infected with virus or malware.
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Also, make sure that you have the latest update of the software antivirus installed on your computer, so that it works correctly.
(b) you can also download & run Microsoft Security Essentials on your computer.
Hope the helps of information.
Please post back and we do know. -
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