I have Trojan in csrss.exe, leading to more mistakes 7 000.

My computer is slow to connect to Internet Explorer.  I called the technical support of IE, and it has taken control of my computer remotely.  He found that a Trojan horse attached to the csrss.exe file.  This file is essential to Windows oprating system, he said.  It is originally more 7 000 errors.  What should I do to fix this?  Should I really have to pay 149.00 to fix this.  The tech said this Trojan horse is deep into my system, and that ordinary security software won't fix.  Help!

Hi Rob,
Try the sequence of steps 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
It provides simple instructions on how to remove malware from a computer. If you have any questions, just ask. I hope this helps you.
Brian

Tags: Windows

Similar Questions

  • 2 apparently valid csrss.exe files

    I have 2 versions of the csrss. running exe file. I seem to have one different problem than others with this issue. In the Task Manager: show the user as 'System', both under Win32, the two will allow me to complete the process, but I get the BSOD with the two, in the properties they are exactly the same... even the same install date. It uses 1-2 mb while another uses 5-6 mb, shows 0 cpu. Only reason why I checked, is that I have installed a new virus protector that won't start. Their support has called for one is a Trojan horse that weaken their software. Everything else seems OK, no slow downs or software problems. Operating system is Win7 64 bit.

    You get a csrss.exe plus one for each connected user. You will also have an another csrss.exe conhost.exe running if you start a command prompt.

  • Is CSRSS.exe Trojan horse and how get rid of?

    I was told by one of the representatives of the Office to help HP that CSRSS.exe is a Trojan horse and the reason for which their printer is not working and why internet Explorer began to crash after I tried to install their printer... question is one CSRSS.exe Trojan and if I do I delete it from my computer.

    Hello

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be harder to detect as
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    No one program cannot be used to detect and remove any malware. Added that often easy
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    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    The methods below are for Windows 7 - Vista is very similar - for XP using RUN instead of
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    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of the malware: (for VISTA and XP, you must use their recommended
    methods to perform the SFC and CHKDSK which are similar.)

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    VISTA and XP need other methods for a repair Installation.

    If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
    MALWARE IS STILL PRESENT).

    How to do a repair installation to fix Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
    uses aggressive methods to detect these threats, there is a risk that it can select some
    legitimate programs for removal. You should use this tool very carefully and only after
    you have exhausted other options.
    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
    international information, see your subsidiary local Support site.

    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • I have a virus in my system of csrss.exe

    I have two systems of csrss.exe on my computer. I know that one is a viruse and who he is. can someone tell me hoe to remove it.

    Thanks in advance.

    I recommend that you let your virus scanner check your computer infections rather worry that you are not familiar with the system files.

    http://www.trickyways.com/2010/03/what-is-Csrss-exe-process-in-Windows-is-it-a-virus-how-to-identify-orignal-file/

    Suggest that you first spread malware as the cause of the problem by following these steps:

    I. - delete your temporary files

    Clean the system (compensation to all temp/tmp folders and included all the content offline, the tif browser, delete the cookies of compensation.)

    http://winhelp2002.MVPs.org/delcache.htm>

    Click Start > all programs > Accessories > System Tools > Disk Cleanup
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    http://support.Kaspersky.com/viruses/solutions?QID=208280684>
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    A very good antimalware app is SUPERAntiSpyware (SAS) and MalwareBytes Anti-Malware (MBAM).

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    MalwareBytes anti-malware (MBAM)

    http://www.Malwarebytes.org/products/malwarebytes_free>

    SUPERAntiSpyware (SAS)

    http://SUPERAntiSpyware.com/superantispywarefreevspro.html>

    Csrss.exe is a standard part of Windows, and the Task Manager cannot display their properties.

    To make sure that they are legitimate Windows programs, you can examine them with the free program from Windows Sysinternals Process Explorer :

    1. Download ProcessExplorer.zip from the link I gave.

    2. Right-click and unzip the file.

    3. Right click on the extracted Procexp.exe file.

    4. Click run as administrator .

    5. Make a right click Csrss.exe or winlogon.exe in the process list.

    6. Click on Properties .

    7. Click the Image tab.

    8. Click on the check button.

    It should show that the file is loaded from the directory C:\Windows\System32\ and tell (checked) Microsoft Windows .

    UTC/GMT is 17:36 Wednesday, May 23, 2012

  • Is csrss.exe.mui a Trojan horse?

    Csrss.exe is Microsoft, but can only seem to find csrss.exe.mui except in sites that say it could be a Trojan horse?

    Help, please

    Hello
    • What exactly the issue you face?
     
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  • What is Csrss.exe... how I do not know if it is a Trojan or a virus?

    What is csrss.exe and should I worry?

    Csrss.exe is Client/Server Runtime Subsystem

    http://en.Wikipedia.org/wiki/client/Server_Runtime_Subsystem

    All the Microsoft system has file csrss.exe running in the Task Manager, but it is likely to be infected by others. If it uses a lot of time processor and extremely abnormal inside activities in the Task Manager. Try to scan your computer with an Antivirus Anti software.

    Don't forget to vote too useful for others and to accept the proposed response, if it is relevant build it KB in this Forum.

  • Strange the Task Manager warning when you try to complete the csrss.exe process.

    I have recently had a few horses Trojan one my system. In my paranoia I'm looking for anything that could be a virus remaining. I was looking through my list of remaining process and ensuring that everything was legitimate. I was watching csrss.exe to check to see if it was in the right place on my computer. When I right click on the process, I accidentally hit end process. The warning displayed was different from warning of other processes that I tried to stop, he said "you want to interrupt the system process"csrss.exe "? To end this process stops the operating system immediately. You will lose unsaved data. Are you sure you want to continue? "Then below, there was a box that says 'give up unsaved data and close '. When this check box is selected, a button that says closed which was gray now became available to click.  I just found it strange and I've never seen this warning before ending other processes.

    IF YOU DON'T WANT TO READ ABOVE:
    The warning was "you want to interrupt the system process"csrss.exe "? To end this process stops the operating system immediately. You will lose unsaved data. Are you sure you want to continue? »

    Underneath, there is a box that says 'give up unsaved data and close '. When this check box is selected, a button that says closed which was gray now became available to click.

    Thought it was strange.

    Well, it's because you probaby not tried to put an end to such a crucial process before.

    Os the Client/Server Run-Time Subsystem CSRSS is an essential subsystem that must be running at all times.  CSRSS is responsible for console windows, creating or deleting threads, and implementation of some parts of the 16-bit virtual MS-DOS environment.

    It's like saying, "Hey - you don't need this wall in your home, you?

  • Infected computer - unable to end csrss.exe and winlogon.exe in the Task Manager

    original title: Trojan horses and worms: _

    in my pc win 7 when I run the task mngr I see to the process without all the properties and descriptions and I cannot put an end to these processes, how do I know that they are infected, the processes are 1: csrss.exe 2:winlogon.exe
                                                    

    Hello

    Those who are part of Windows and should be in the process. Normally they are not a problem unless you
    have an infection that affects them.

    =======================

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
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    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
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    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • removal of csrss.exe

    I need to get rid of this Trojan horse virus csrss.exe, whatever it is? My teacher helped me to find it but now its place to get rid of him. I desperately need my computer back as soon as possible. I'm behind on my homework. Can someone help me please? IM on a different computer now, but it's been nearly a week since mine acted as terrible. I have to run it in safe mode only practically do anything about it. Im running windows 7

    Please download the free version of Malwarebytes.
    Update immediately.
    Do a full scan of the system
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    http://www.Malwarebytes.org/products

  • Csrss.exe generates false updates from MS word

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    - HitmanPro3 (free license - 30 days).

    I get a random BSOD once in a while (maybe every 2-4 months)...

    The course of behavior unacceptable:(dont vous devez prendre soin de l'ASAP.)

  • How can I know the exact date of the csrss.exe download?

    HelloW please someone tell me how can I know the exact date of the download or installation of csrss on my pc. in the properties of the box, I can only find an old date (date of creation 2009) but think I didn t have this pc so... Please help me

    Hello

    Thanks for posting your query in Microsoft Community.

    I understand that you have questions about the date of download csrss.exe.

    But I would like to know more information, to help you better.

    (1) get any error message related to this csrss.exe process?

    (2) what is the problem in the computer?

    In the meantime, please refer to the below suggestion.

    In fact, the csrss.exe is not a program that can be downloaded, it is rather a process in the Windows System. Thus, it would display the date of creation as the process is being created. Csrss.exe is a system process that is needed for your PC to function properly. It should not be deleted.

    The Microsoft Client Server Runtime Server subsystem uses the csrss.exe. This process of management of the majority of the graphical instruction sets under the Microsoft Windows operating system. As such Csrss.exe offers the important functions of the operating system, and the Blue Screen of Death displayed may lead to his termination.

    Csrss.exe threading and features of Win32 console window controls. Threading is where the application itself is divided into several simultaneous running tasks. Threads supported by csrss.exe are different
    process in this son are usually included in the process, with different threads, sharing of resources within the same process. The Win32 console is plain text window in the Windows API system (programs can use the console without the need for display of the image).

    Additional information:

    Csrss.exe

    http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/csrssexe/26bba20c-2691-4D42-bec4-637436c53c4f

    I hope this helps. Otherwise, feel free to write back and we woll will be happy to help.

    Thank you

  • Csrss.exe - system error. The program cannot start because mozutils.dll is missing on your computer. Try reinstalling the program to fix this problem.

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  • Help! atieclxx.exe winlogon.exe and csrss.exe running with no description?

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    Try "show processes from all users".

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    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653

  • Csrss.exe pic 100% CPU for Win 2003 Server

    Hello

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    I tried to check in via Process Explorer. Csrss.exe displays as much CPU being picked up in Process Explorer as it does in the Task Manager window.

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    This issue is beyond the scope of this site and must be placed on Technet or MSDN

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  • two 'csrss.exe' with user 'system '.

    I have two 'csrss.exe' with the same username in the 'SYSTEM' One has 1728 k the another 6120 k of memory.  I have 2 computers; one is directly connected to the modem but not used.  The other computer is connected by wireless modem, and I am the only user of this computer.  My computer is infected?

    "System dedicated more resources to a specific task by generating multiple instances of a single process."

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