I have trouble to get past step 1 in Lightroom getting up and running. Have spent the last 5 hours on it and very little hair left. Anyone out there to help?

I have trouble to get past step 1 in Lightroom getting up and running. Have spent the last 5 hours on it and very little hair left. Anyone out there to help?

Hi Craigb89524984,

I saw your Adobe ID (email address) you used to post here on the forums and found that a subscription to creative photography Cloud inscribed on it.

We will be happy to help you, but before that, there are a few information such as:

What is the exact error code/message, if you found one? Please attach a screenshot. See, FAQ: how to capture and after a video screen or blow?

What operating system you are using with his version?

Until then, check out the links below:

Download and install Adobe Lightroom CC

Error in downloading, installing or updating Adobe Creative Cloud applications

Troubleshoot Adobe Creative cloud download, install and update questions

You can also analyze the log files to find out the root cause of the problem: Troubleshooting Adobe Creative Cloud install problems with log files

Tags: Adobe

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