I have two laptops both used individually. Once I bought a licence I can use it on my two laptops or what I have to buy two licenses, one for each laptop.

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• I bought the Creative Suite 5 cloud in June 2010 (Ser # DELETED) if I recall with two licenses, one for my laptop iMac book Prod and one for my iMac 27 "flat screen.  My Mac Book Pro needs to be replaced by a newer Mac Book Pro wi

  I bought Cloud Creative Suite 5 in June 2010, if I recall with two licenses, one for my laptop iMac book Prod and for my iMac 27 "flat screen.  My Mac Book Pro should be replaced with a new Mac Book Pro with recent operating system software upgraded OS.  What can you do for allowing me to transfer my course in Creative Suite 5 for my new Mac Book Pro?

  [NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

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  [This is an open forum, not the Adobe support, please do not post personal information]

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Serial number and activation support (non - CC)

  http://helpx.Adobe.com/x-productkb/global/Service1.html

• try to install on the second computer. Already had two licenses, one for the office, one for the laptop. Now try to install the Office composition on laptop. Applications are coming up with buy it now and the start of the trial. Any ideas?

  try to install on the second computer. Already had two licenses, one for the office, one for the laptop. Now try to install the Office composition on laptop. Applications are coming up with buy it now and the start of the trial. Any ideas?

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• I want to install CC on 3 computers - home, office and laptop. Do I have to buy an extra subscription for it?

  I want to install CC on 3 computers - home, office and laptop. Do I have to buy an extra subscription for it?

  Hi Turbofinch,

  You can install the software on two computers. These two computers can be Windows, Mac OS, or everyone.

  If you install on a third computer, you will be asked to turn off this feature on the other two computers.  You can then re-enable one of the two previous computers and use Cloud Creative apps on it.

  If you regularly need to use creative cloud on more than two computers, it would be better to buy an additional subscription.  It's the same btw licenses we have for our perpetual product.  A benefit for creative cloud on the perpetural product is that you can install on Mac and Windows with the same subscription!

  Let me know if you need more help.

  Thank you!

  Florianne

• cloud creation nothing shows and everytime I open Photoshop it tells me I have to buy a license or use lawsuits, but I pay a Member?

  cloud creation nothing shows and everytime I open Photoshop it tells me I have to buy a license or use lawsuits, but I pay a Member?

  What happened just in the last few days and I am at a loss as to why this has happened.

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I have photoshop elements for my windows computer. I recently bought a mac, can I use my program even or do I have to buy a new one?

  I have photoshop elements for my windows computer. I recently bought a mac, can I use the same program or do I have to buy a new one?

  Impossible to use the same program because there are different versions for Windows and Mac.  But you might be able to use the same license - he can count on what version you have.  Older versions used the same serial number to use on each platform, while the most recent purchases are generally for one platform only unless you specifically buy a cross-platform license.

• Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Recently I bought Photoshop CC for a PC. I now changed to a MAC and want to know if I can simply exchange the licence, or I have to buy a new one?

  Hello

  You can actually have installed creative cloud and on two computers, signed as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

• I need to format the hard drive but don't have the windows vista disc to reinstall, but have had the key code that vista was preinstalled do I have to buy a new drive for vista

  I need to format the hard drive but don't have the windows vista disc to reinstall, but have had the key code that vista was preinstalled do I have to buy a new drive for vista

  Hello

  How to reinstall Vista

  Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it

  they do it for a nominal cost of $

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc

  Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

  they contain all versions of vista

  This is the product key that determines which version of vista is installed

  http://www.theeldergeek.com/Vista/vista_clean_installation.html

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• How can I create a slide show 100% width, but have the caption in different positions for each slide.

  How can I create a slide show 100% width, but have the caption in different positions for each slide.

  There is placement of the legend only one for all the images in a slide show.

  The slideshow widget is specialized to create slideshows of the image. The widget of composition is a much more flexible widget which allows any combination of images and text in the trigger containers or containers of target of the widget. A widget of composition could be used to create a slide show with several legends by image and/or legends of different places for each image. The disadvantage of the widget of composition is that, due to the nature flexible widget, very little is automated for you and so it is much more intensive work to create a slideshow of images using the widget of composition.

  Thank you

  Sanjit

• I have Dreamweaver CS4 and you have upgraded to Mac 10.11.1 - Dreamweaver, stop working for me.  Is there an upgrade available?  Do I have to buy a new one?  If I have to buy a new version it keeps all my files?

  I have Dreamweaver CS4 and you have upgraded to Mac 10.11.1 - Dreamweaver, stop working for me.  Is there an upgrade available?  Do I have to buy a new one?  If I have to buy a new version it keeps all my files?

  You're better off with the latest version you can buy on a monthly payment plan. See here the new features Dreamweaver CC | Buy Adobe Dreamweaver CC

  All your files will be retained when you install a new version. Indeed, Dreamweaver CS4 will remain on your system if you wish.

• I have to buy a new motherboard for the upgrade?

  I have the HP Pavilion P6130y and I want to get the geForce GTX 460 and this power supply

  http://www.Newegg.com/product/product.aspx?item=17-139-004&SortField=0&SummaryType=0&PageSize=100&Pu...

  What I have to buy a new motherboard for this to work or am I fine with the motherboard I have now?

  My computer motherboard is here

  http://support.HP.com/us-en/document/c01635734

  Hello

  The power supply that you intend to buy should work fine with your motherboard.  The only thing that I would say check, as with any upgrade, is that the power supply and new graphics card will physically ok inside the Tower - always best to check with a rule in order to ensure

  Best wishes

  DP - K

• If I buy and install creative on my iMac cloud do that I have to buy separate serial number for Mac Pro?

  If I buy CC and download it on my iMac, I have to buy separate serial number for my Mac Pro?

  Hi Miguel,.

  Please visit the link below and the FAQ.

  Download and install Adobe Creative Cloud apps

  Vinay

• I started with LR3 LR4 now LR5, there are now three files, one for each version. Can I remove versions 3 and 4 and just to keep the record of version 5 or do I have all you files?

  I started with LR3 LR4 now LR5, there are now three files, one for each version. Can I remove versions 3 and 4 and just to keep the record of version 5 or do I have all you files?

  do not delete, uninstall, you no longer need.

  as long as your configuration/preferences/catalogues have been migrated or re-setup on lr5, you don't need previous versions.

• I bought the LR5, but it says I have to buy a license?

  I just downloaded LR5, I bought on Amazon. When I downloaded it, it gave me two options: one was buying a license agreement (in which case I would need a license #?) and the other was to use it for 30 days, after which I will need to buy the license to continue using it. Nothing did, when I bought what he would not be fully and completely put at my disposal. What Miss me?

  Contact Amazon where you bought it... You should have received a serial number through them.

• I have to buy 2 licenses for my computers in different platform?

  1. do I need to buy 2 licenses for my computers in different platform? In windows, another is a macbook pro.

  2. is it possible for me to install cs6 on multiple computers using a license?

  Thank you.

  If you buy the perpeptual license it would be specific OS, in this case, you would have to buy 2 separate license however if you go for the creative cloud then in this case it would be OS independent, you can install with cloud 2 or creative on 2 Windows Mac or windows 1 and 1 Mac.

  In addition, with each license, you get 2 activation so 2 can use the software on machine 2, but not at the same time.