I have Windows 7 and the 2007 Microsoft Office Suite Service Pack 1 (SP1) update always fails. Also Microsoft Office Outlook often does not open without having to restart the pc. ___

I have Windows 7 and the 2007 Microsoft Office Suite Service Pack 1 (SP1) update always fails.  Also Microsoft Office Outlook often does not open without having to restart the pc.

Hi hound3101,

Welcome to the Microsoft Answers community.

a. you are able to install some other updates?
b. do you receive error messages when you start Microsoft Office Outlook?

If you have a problem only in the Office Update installation, then I suggest you to report your problem in the Office Discussion groups. If not, try download office update from the link below and install it in clean boot mode.

Link to the Group Discussion Board: http://www.microsoft.com/office/community/en-us/FlyoutOverview.mspx

To enter the mode of clean boot of your computer, follow these steps.
1. click on start, type msconfig in the search box and press ENTER.
 
If you are prompted for an administrator password or a confirmation, type the password, or click on continue.
 
2. in the general tab, click Selective startup.
3. under Selective startup, clear the check box load startup items.
4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
5. click on OK.
6. When you are prompted, click on restart.
7. after starting the computer, install the update.

Hope this information is useful.
Let me know if it worked.

Thank you, and in what concerns:
Umesh P - Microsoft Support
Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads/ Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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