I have windows 7 when I right click on my desktop and open the Customize says error unspesified

I have windows 7 when I right click on my desktop and open the Customize says error unspesified

Hi Marion,

Thanks for posting your question in the Microsoft Community.

I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

 

1 have you ever done any recent hardware or exchange of software on your computer before the show?

2. What is the error message that is accurate or complete?

Please follow the methods and mark the question below:

Method 1:

You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

Method 2:

 

Scan your computer by using the Microsoft Safety Scanner by clicking Download now to check if there is no virus infected:

http://www.microsoftsafetyscanner.com/

 

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

 

 

Method 3:

 

 

I suggest you to perform SFC (System File Checker) analyze and check if TI the problem persists. To do this, please see the following article.

The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions and troubleshoots missing or damaged system files in Windows.

For more information how to make SFC / scan, please follow this link:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7:

http://support.Microsoft.com/kb/929833

 

 

Method 4:

 

Try to create a new user account and see if the problem still occurs because the user account might have corrupted.

Create a user account:

http://Windows.Microsoft.com/en-in/Windows7/create-a-user-account

If the new user account works fine without any problem, then follow the link below to fix a corrupted user profile and transfer your data from the old account to the new account files.

The difficulty of a user profile is corrupted:

http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

 

 

 

 

Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

 

Tags: Windows

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