I have Windows Media Player 5.1 on a XP computer. I have a HD camcorder which creates MPEG4 files. Media Player does not recognize these. Any ideas?

My PC is a Dell Dimension 8300 with a Pentium R4 3.00 GHz. 512 MB RAM. My PC is too old for this kind of video file?

Hi AndyKavanagh,

Windows Media Player does not support playback of the .mp4 file format. You can reproduce .mp4 media files in Windows Media Player when you install the decoders compatible DirectShow MPEG-4 packs.

For more information, see the Microsoft article, and check below if it can help.

Information on the types of media files that supports Windows Media Player

http://support.Microsoft.com/kb/316992

Tags: Windows

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