. I have Windows Vista Home Premium. When I try to play a video file that is attached to my Windows Mail, playing audio but the video is not displayed on the screen.

Because video (photo) is not shown there is no window to control me, IE; delete, stop. I have to wait until the audio stop. I can even click on another email and the audion continues until it stops on its own. Very frustrating.

I've recently updated to IE9 and this problem started. I can see the other attachments, photos, etc., but must double-click on the icon of attachment (paperclip) displayed next to the email listed. Attachment icon does not appear with the body of the message. There is also a change from my old e-mail program used before you download IE9. I think I liked much better IE8!

Hi JeanneChancellor,

·         What is the file format of the attachment?

Method 1: Try saving the file to the computer and check for the issue.

Method 2: Check if the update of Codecs can help with the issue.

Codecs: Frequently asked questions

See also:

Solve problems with Windows Mail

Tags: Windows

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