I installed Adobe Acrobat XI Pro on a new computer and tried to update but got an error 1328.  Any thoughts?

I tried to re - install twice, as suggested on a large number of the threads I have read, but get the same message.  Tried to erase errors registry and other things, but no luck.   I use Windows 10 as well as a Chrome browser to update.  I took a screenshot that I'll post below.  Any thoughts?

Adobe Screenshot of Failed Update.png

Hi jjj119,

1328 Error in the application of the fix to the [filename]. It is likely that something another update the file, and the patch cannot not be changed. For more information, contact your patch vendor. A file has changed or is missing. Uninstall and reinstall the program.

Uninstall it using this cleanup tool Download Adobe Reader and Acrobat cleaning - Adobe Labs tool, restart your system & reinstall Acrobat XI https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html.

Kind regards
Nicos

Tags: Acrobat

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