I installed CA secruity suite yesterday and evertime I try to open it, I get a pop up of microsft windows saying there was a problem and the program closes
Yesterday I installed Security Suite CA. It installs and everything indicates that it works correctly, but when I try to open a pop-up appears microsoft Windows telling me a pproblem occurred and the program stops, and then another pop up appears saying program closed and they send me a solution if there is
Here are the codes I found impossible to repair... files should I copy the whole report or is it enough to make me help with this question?
POQ 76 ends.
2011-04-03 07:55:23, Info CSI 0000018e [SR] full Verify
2011-04-03 07:55:23, CSI 0000018f [SR] components Info check 100 (0 x 00000064)
2011-04-03 07:55:23, transaction Info CSI 00000190 [SR] beginning verify and repair
2011-04-03 07:55:35, Info CSI 00000191 hashes of file Member \SystemRoot\WinSxS\x86_microsoft-windows
-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini are not real file [l:24
"{12}]" Settings.ini ":
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32
b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o =}
2011-04-03 07:55:35, Info CSI 00000192 [SR] cannot repair the military record [l:24 {12}] "settings.ini" of "
Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, PublicKey neutral in the store, hash
incompatibility of
2011-04-03 07:55:39, info CSI 00000193 hashes of file Member \SystemRoot\WinSxS\x86_microsoft-windows
-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini are not real file [l:24
"{12}]" Settings.ini ":
Found: {l:32 b:ntPb8a3owMmbzl2TXFHogrOTUqnXgzASIdBVmJptaGE =} expected: {l:32
b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o =}
2011-04-03 07:55:39, info CSI 00000194 [SR] cannot repair the military record [l:24 {12}] "settings.ini" of "
Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope =
1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, PublicKey neutral in the store, hash
incompatibility of
2011-04-03 07:55:39, Info CSI 00000195 [SR] this element is referenced by [l:158
"{79]" Package_16_for_KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18005.948465 - 49_neutral_GDR.
Hello
· This software provided by the ISP (Internet Service Provider)?
Method 1:
I suggest you to refer to the link provided below to uninstall and reinstall CA security.
Step 1:
To uninstall a program in Windows Vista see the link below.
http://Windows.Microsoft.com/en-in/Windows-Vista/uninstall-or-change-a-program
Step 2:
Once you uninstall the program reinstall to install a program under Windows Vista refer to the link below:
http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-program
Method 2:
You can also contact the CA Technologies team for available updates or patches to fix the problem.
http://shop.ca.com/ca/support/freeis.asp
Tags: Windows
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