I installed creative cloud and when it opens upward, all I get is a blank window. Help, please.
I made a purchase recent first Pro CC and had to install creative cloud. But when I open the creative cloud is all I get:
I want to solve quickly. I have a delay of projects I wanted to do a long time ago.
Well, I have solved my problem. If you need to remove the OOBE and AMMupdate folders, be sure to type your directory as \Users\(your computer user name) \\AppDate\Local\Adobe for users of Windows 8.x. I hope this helps others as well.
Tags: Adobe
Similar Questions
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I installed Adobe Cloud and when I open it, a dotted circle continues to operate and I don't see how to install applications. I reinstalled Adobe Cloud twice and it happens again.
Can you help me?
Try once steps below:
Uninstall Adobe Creative Cloud.
Using creative cloud | Uninstall the creative cloud desktop application
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Disable the firewall temporarily. [Optional]
Step 4:
Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
Note:
For personal Internet connection only, make sure you detect Automatic Proxy settings is enabled.
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I tried a few times now to install the version track creative cloud to get the new PS2014 - but it is empty as below. I am on Windows 7 and this is the first time that happens (have used this software on the PC before installing other tests)
Hi Fayet16,
You can follow the link: http://www.adobe.com/downloads/other-downloads.html and download Adobe Application Manager. It will update when you first launch as the necessary creative cloud desktop application.
Let me know if it does not work.
Thank you
Yann Arora
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What should I do now? BTW, I can connect without problems on my online account from adobe...
and I have already received the confirmation e-mail...
Please disconnect and connect to creative cloud
- Click the gear on the top icon right from the creative cloud.
- Click on Preferences.
- Click sign out
- Reconnect
See if that helps.
Thank you
Varun
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I have already installed creative cloud and illustrator (trial) but when I turn on the computer and restart windows, it fails with error code 16 and need me to remove the program, and reinstall.
Need help.
Hello
Please see the link below.
Hope this will help you.
Kind regards
Hervé Khare
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I downloaded the creative cloud and when it's over, it opens and was completely empty. Nowhere to connect and not applications for me to click to download. I need this to be fixed as soon as POSSIBLE. What is the problem here?
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
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Just downloaded LR 2015 compared to the creative clouds and when I click to run it blinks in and out and will not open. I have a macbook pro 13 "retina
Hi Frank,.
You can follow the article: connect, disconnect you and | Creative desktop application Cloud disconnect and reconnect back to creative cloud and try to launch your Lightroom 2015 application.
Let us know if it works or not.
Thank you
Yann Arora
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When I click on the icon to start the whole process, my computer starts to blink, but I get an error message. It does not begin to install creative cloud either. Any advice? This happened to someone else?
Tyler, please try to remove remove creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html & creative cloud install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
We would like to also know what version of OS are you using?
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Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all." I spent more than 2 hours to speak to someone in tech support that I did not understand, and I don't know what to do next. The tech gal was run, but once she hung up he returned to broken. I have an idea, but that's just a guess - trouble started about the time I tried to open On1 of ps there has been a perfect icon effects 9 (for some reason, they decided to add the icon when I got it - I have 8) I clicked it and it loaded the update and then asked me if I wanted to try or buy - that's when I realized that I should have clicked on 8 and tried of back , but is either too late - I think, maybe this dll. 8 or 9 in with perfect On1 effects - and it has changed my settings in PS - and is the reason why it is not compatible - ideas? I have a pc with window7-Carol
Try to run Photoshop without loading third-party plug-in. hold SHIFT keys when you start Photoshop. The missing module is not Adobe software.
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I installed creative cloud and select filters and versions, does not come out earlier versions. I have to configure?
just after the point 1/2 towards the bottom of the page is a portal showing how to install previous versions, https://helpx.adobe.com/creative-cloud/help/download-install-app.html
-
I want to install creative cloud. When I connect with my personal information, I can't have the country where I live. I call the free number but it is the number o the firefighter... How can I change the country where I live to make the payment?
Please see the change of the country associated with your Adobe ID.
To change the Adobe ID, you can check your Adobe ID account management
For further help please contact the Support from Adobe on the Customer Contact
Hope this will help you.
Kind regards
Hervé Khare
-
We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use. How get rid of the temporary use of a month? They both have the same ID and both appear on the administration page. Thank you.
Please contact customer service to get this resolved.
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Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?
first of all uninstall cc on your computer.
Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe
If that translates into the same initialization error:
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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I changed my computer and when I open 'My pictures' I get as a logos instead of photos
I changed my computer somehow and when I open 'My pictures' I get as a logos instead of the image. I have to open the pictures individually. How can I change
Hello
Open windows control panel, open Folder Options and click the view tab. If there is a check mark in the box "Always show icons, never thumbnails", click on the checkbox uncheck the box, then click apply and then click Ok.
Kind regards
DP - K
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All programs of the suite creative settle as trialversion (I have a subscription to creative cloud) and the expiry of the trialperiod I am directed to buy a new version
CS6 Cloud Creative applications unexpectedly back in trial mode
Connect you or activation errors
Mylenium
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