I installed creative cloud on my MacBook Pro and when I run it, there is no described applications. Can you help me?
After cleaning an old facility (previous employer account) of the creative suite, today I bought the suite photo (photoshop + lightroom). First, I installed CC. During the launch, the screen came in white with no applications described for installation. Can you help me?
Kind regards
Mark
Hi Mark,
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I downloaded and installed creative cloud with an email address, and when I open it, it says that I need to check an old different email address that no longer exists. What should I do
Follow the procedure below:
N ° 1)
Launch the Task Manager and end all Adobe related tasks such as Creative cloud, CoreSync, AAMUpdater... etc.
Step 2)
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then navigate to local > Adobe > OOBE. Open the OOBE folder and delete the file " Opm.db".
Once you had deleted the Opm.db file, run Adobe Creative Cloud application and check.
-
I bought a creative subscription cloud but when I opened it creative cloud propose to buy photoshop and lightroom as if I was not so abonne.pouvez'l you help me please
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Guinot
-
I try to install Creative cloud on my Macbook Pro. Why it won't download?
Why I can't download CC on my Mac? I checked everywhere on the computer but could not be found.
I was finally able to resolve the issue in line with a Mac Pro. Everything that
did not the downloads have been going to my documents folder instead of
downloads the file. Simple but almost drove me nuts.
A more enlightened CC user
Victoria
On Friday, January 9, 2015 at 17:12, Jeff A Wright [email protected]>
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??? I'm unable to download apps from creative cloud to my MacBook Pro. I downloaded the package install twice. I can double click on the installer and it seems to be loading but it just guard spinning for 10-15 minutes, then gives me an error and a blue button to get help. We have other MacBook Pro in the studio and just downloaded quickly. Any ideas?
Hello
Run Adobe Cleaner tool - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
Download creative cloud of Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
If this does not help then follow the steps mentioned below.
- Access \User\
\Library\Application Support\Adobe *
And/Library/Application Support / Adobe *.
To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 and later.
- Find and delete the files AAMUpdater and OOBE
- / Library/Application Support/Adobe (rename Adobe Application Manager and Adobe of joint office)
- Go > utilities > (rename Adobe Application Manager and creative cloud)
- Download Creative cloud-apps Download Adobe Creative Cloud | Adobe Creative Cloud free trial
Let us know if this will help.
- Access \User\
-
I recently used Migration assistant to transfer to a new macbook pro and when I try to use Photoshop, I get an error message telling me to download and install App Office creative cloud so I do and it begins to it out craps and gives the same message over and over.
Hi Paul,.
Migration wizard does not work in the case of Adobe applications.
Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
- Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop
Kind regards
Sheena
-
I use creative cloud of Adobe Premiere Pro and it does not allow me to drag. In the line of time, only the audio files of the video MXF files. Video plays in the source window, but does not to drag me and thenedit on the time line with the. MXF files. audio will slide to the time line, but not the video. Interestingly, not later than end of December 2015 it allowed me to change with .mxf files, but no, it won't. Any help out there?
Neil, get it fixed, I do not have the video channels set correctly on the left
side of the line of the time. Learn the new adobe; Thank you
Monday, February 15, 2016 13:20, R Neil Haugen [email protected]>
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I installed creative cloud for Lightroom 6 trial and now my computer runs like an old lady of 90 with a market framework. It is clear, he can not cope, and I need to buy a new computer. How can I transfer the case to the computer again that I did not yet?
Please click the link for photography Software Digital | Free download Adobe Photoshop Lightroom CC trial
.
I hope this helps.
-
Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.
Hello
Please try following steps depending on your operating system
(Windows)
(1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)
C: / / program data (to view hidden files to see this folder)
C: / / program files 86 x files / common
C: / / program files x 86.
C: / / program files common files
C: //program files.
Go to c:/programdata/Adobe and oobe and rename it oobe.old
Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager
Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator
Go to Control Panel/Add or remove programs and uninstall cloud creative app
Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud
Run it and it should work.
(MAC)
(1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
Cloud creative library and remove 5 open application).
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
-
I connect my macbook pro to monitor via HDMI, but there is no sound control can do with the macbook, can anyone help?
You must use the volume control on the monitor. That's how Apple means yo do and does not provide any method using Mac
-
Install the CS6 on a macbook pro, and the windows desktop 8
Hello
I got cs6 installed on my book of mac pro for about a year or so now and I bought just a windows desktop 8 comes to do work at home. However, my question is am I able to download and install cs6 on windows 8 and to have a copy on my mac? I understand that I will not be able to use both at the same time. I just want to know if the serial number that I had had with the purchase of CS6 for mac would also work for windows 8?
Thank you in advance!
I just want to know if the serial number that I had had with the purchase of CS6 for mac would also work for windows 8?
No, it won't.
Serial numbers for Creative Suites (CS6 and earlier versions) are the specific platform: Windows only or Mac only.
There is a process of sharing platform to pass from one to the other, but this is something all or nothing - if change you from Mac to Windows, you lose rights to your Mac license.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
Note: these issues do not exist with versions Cloud (CC). They work on the Mac or Windows with any permutation of the complex processes required files...
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I try to install creative cloud in my pc computer and I can't do it!
is the second I have. I could do in my MAC, but the PC does not work.
He told me to buy again, what happens?
Hello
Please try.
Download and install Adobe Creative Cloud apps
Connect and disconnect activate Cloud Creative applications
Concerning
-
The charge on my card for the full tax credit is now active. How can I cancel it and get the money back
-
It was working fine the other day but then I had to reinstall and it started doing this and ive tried to delete a few records as others have been informed. Yet now progress. IM on windows 10 and have little x 64.
Uninstall Adobe Creative Cloud Control Panel application.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link of shot and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.
It will start the update process and is updated for creative cloud application.
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iPod Classic does not sync with iTunes on MacBook Pro.
If "reset" means you did a restore on it (to erase it), after the restoration, the iPod is set by default to use the parameter manually manage music and videos] . If you expect not to sync automatically, you need to Sync music.
Connect iPod and to find his button on the device to iTunes. The screenshot below shows the left upper corner of the window of my iTunes, iPod button circled in red.
Click this button to display the settings of the iPod summary screen in the iTunes window. Along the left side, in the sidebar, under settings, click on music. Parameters of music from the iPod screen to the right. Check the box to Sync music.
NOTE: For anyone else reading this, all the songs of the iPod that are not in your iTunes library will be lost.
This enables automatic synchronization. You can choose to synchronize your entire music library or a part of the selection . Implement this screen as you want, and then click apply to sync iPod. Further, iTunes automatically keeps iPod "in phase" with the changes in your music library (or the selected part of it), when you connect the iPod (or click sync , if already connected).
If this isn't the problem, thanks for posting back with additional details about your situation.
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