I installed on a desktop Windows 7 (64-bit). I installed the relevant (hence HP inform me) driver for a HP 1022 printer.

I installed on a desktop Windows 7 (64-bit) and a HP1022 laserjet connected via USB.

The motherboard is A S Rock 760GM-GS3

I installed the good Win 7 64 bit driver (according to HP - IE lj1018-1020-1022-HB-pnp-win64-en.exe).

I tried to print a jpeg file, but no printing occurred, however if I create a simple message test in WordPad it prints some time later.

The print queue seems to form OK (visible through the Panel, devices and printers), but the printer does not print.

I need to know what I should be looking at in Windows (or other) to correct problems - any offers on plausible solutions?

Thanks a lot of impatience.

HD

Hi Michael,

I would be grateful if you could answer the following questions:
1. you receive an error message when you try to print the JPEG file?
2. this happens with all JPEG files?

Here are a few troubleshooting steps that you can try to solve this problem.

Method 1: Let's run the printer troubleshooter.

Refer to this link:

http://Windows.Microsoft.com/en-in/Windows7/open-the-printer-Troubleshooter

If the method above does not work, proceed to the next method.

Method 2: You can also try to change the format of JPEG image file and see if you can print. You can read the following steps to change the type of file in JPG format.

a. right click on the file type.

b. click on rename.

c. replace the extension .jpg or .jpeg

d. and then try to print.

After completing the methods suggested above, answer us with the State of the question.

Tags: Windows

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