I installed the 12 elements, it does not open, a screen will appear with the options e-12 and 4 other languages

I installed the 12 elements, it does not open, a screen will appear with the options e-12 and 4 other languages.  When I click on 12 items, a screen will appear with a red install icon, I click and it askes for the serial number. It won't let me type in letters digits only. Already, I have the serial number once. How to make this work? I don't want to be a programmer!

attach a screenshot of what appears after clicking PES 12, http://forums.adobe.com/thread/963429

Tags: Adobe

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