I installed the latest version of Norton Internet Security (2013. I received the error message. Symantec's Service infrastructure has encountered a problem and needs to close.
I am running XP Home Edition and have used the Norton Internet Security software for years. Support includes an update of the software each year when they are available. I received a message that the latest version of the software was ready to install. Well, I installed the latest version and unfortuantely, I continuely receive the following error message...
Symantec's Service infrastructure has encountered a problem and needs to close. Contact Microsoft to resolve.
Is there someone out there who has experienced this error that might be able to help?
Confused and frustrated.
Hello
Thanks for posting on Microsoft Community. I understand that you receive an error message after update Norton Internet Security on the Windows XP computer.
I apologies for the inconvenience and I it's frustrating if things do not work as expected. However no need to worry I'll be more than happy to help you.
Please help me with the little information.
(1) what is the exact full error message?
(2) is it a paid version?
Is it that you use not paid version, you can use this link to delete and reinstall Norton Internet Security.
You can meet with the screen shot to help you better.
Reference: how i: post a screen shot on this forum?
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053
Until you, you can also post the your query in the Forums of the Norton Support to improve assistance.
http://community.Norton.com/
Response with more information to help you.
Tags: Windows
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