I installed Windows 8 and try to install the Adobe (illustrator and photoshop CC) programs

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• I can not install the adobe Illustrator

  Hi, I have a problem: when I try to install illustrator in a new mac with my profile (where I have an account where I buy a)

  Cloud Creative for teams) but I can't download it because the system asking me a new payment.

  How to handle this problem?

  Thank you

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I'm not able to install the Adobe programs in my HP Pavilion dv6 W7 HP

  Hi all.
  
  I'm not able to install the Adobe, such as Photoshop or Illustrator programs, in my HP Pavilion dv6 W7 HP.
  
  I installed these same programs on another computer, but on my HP accused the following error:
  
  "The installation failed.
  Inconsistency in the database of the installer. "
  
  I tried to install an older version of one of them, to test, and also an error has occurred. The following: Exit Code: 15
  
  What is going on? And how can I solve this problem?
  
  Thank you.

  Did you remove all the other Adobe programs of the laptop that you don't use.

  TRY THIS

  Delete the "adobe" folder in C: drive
  
  For example, Program files "adobe".
  
  and install again

  Let me know the results

  In addition, THX for the GLORY

• I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. The whole shebang

  I installed the latest version of Photoshop from the creative clouds and my tool work started weird type, whenever I try to use the text tool to correct a paragraph in a the entire layer leyer turns black and I don't see what I'm doing. Also, the entire workspace is greater and the tools of icons so that they does not fit in the screen... Any body can help?

  If your running windows make sure you have the latest device driver for your graphics card installed.  All entries must be selected and be on a black background, but you should be able to see is that the text.

  

• I have a new hp running windows 8.1 in turn and have tried to install the adobe reader software.  The installer downloads (1) and I choose to run it, but it is just a blank screen appears.  I checked the Task Manager and it takes memory, but does nothing.

  I have a new hp running windows 8.1 in turn and have tried to install the adobe reader software.  The installer downloads (1) and I choose to run it, but it is just a blank screen appears.  I checked the Task Manager and it takes memory, but does nothing.  After you let it run for 3-4 minutes, I kill the task.  What can I do to get the player installed on this machine?  I tried using chrome, firefox, and explore and get the same results with everyone.

  Try the Installer http://get.adobe.com/reader/enterprise/ offline

• How can I install the adobe Photoshop Cs6 on my 8.1 windows software, which is compatible on windows 7? pls help me if I can use my photoshop

  How can I install the adobe Photoshop Cs6 on my 8.1 windows software, which is compatible on windows 7? pls help me if I can use my photoshop.

  Right-click on the EXE and select a compatibility mode in the pop-up option

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?

  I just tried to install the Adobe Creative Cloud trail and the apps tab does not work and I tried to uninstall several times and nothing. Any suggestions?

  An error keeps poping up on creative cloud without work and it's really annoying that I can't use it anymore or even try anything at all.

  Help, please

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• I want to install the English version of PhotoShop (CC), a Finnish step. Is it possible under Windows 10 Finnish version? If its is, what do I do? The installation procedure gives no possibility to choose the language version. Why?

  I want to install the English version of PhotoShop (CC), a Finnish step. Is it possible under Windows 10 Finnish version? If its is, what do I do? The installation procedure gives no possibility to choose the language version. Why?

  Hi Matti,

  If your don't see preferences then may not be connected on the creative application of cloud, please check and confirm if you see a window for you to connect on the app if yes go ahead and this after click applications once it loads after that, click the gear icon and select Preferences.

  Kind regards

  Bani

• After you download a movie windows media player trys to open the file in the library and will not play movie I can do

  After you download a movie windows media player trys to open the file in the photo gallery and won't play movie what can I did the same thing when I try to play a dvd

  If you are using Win XP: -.

  http://www.dougknox.com/XP/file_assoc.htm

• I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  I have Adobe cc on my computer, I bought a laptop and you want to install the Adobe software. But I installed the software and I would like to use the trial version. How do I fix

  Hello

  Please follow the steps under https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Let us know if this was helpful.

  Thank you

• I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. I do

  I installed the German version of Photoshop, now I need the version in English for some actions, that I bought. In Photoshop preferences is German and I can't change to English. I changed my Creativ cloud in English, but does not work for Photoshop. What do I need to reinstall Photoshop in English?

  Also if you wish, you can take back to the top of Presets, plugins... before uninstalling.

• I install the first disc of Photoshop CS2, but then I can't install disks 2 and 3

  I install the first disc of Photoshop CS2, but then I can't install disks 2 and 3

  If you copy the contents of the drive in a desktop directory, you could install, BUT you will not be able to activate.  use the files downloaded from

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version ran outside and npw it says I have to buy

  My boss asked me to creative cloud. I had to get all the Adobe programs. Before I installed the creative cloud, I installed the test version of Photoshop, Indesign and Illustrator. The test version was missing and npw it says I have to buy the programs that we already have?

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

  I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

  You can download using any one of the 3 methods.

  But if it's XI Acrobat Standard, only the first step will work.

  For Acrobat Pro XI, you can use one of the 3 methods.

  1)

  Sign in to www.cloud.acrobat.com

  Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.

  2)

  You can download Adobe Creative Cloud applications:

  https://creative.Adobe.com/products/creative-cloud

  Reference: download, install, update or uninstall applications

  3)

  You can download it from Acrobat Pro XI of direct download link.

  During installation, select the optoin: installation using the serial number / subscription.

  Download Acrobat products | Standard, Pro | DC, XI, X

• Error message, "unable to configure windows update. Try to restore the changes.

  Why is it I can't update windows? When I finished my update it says to reboot my PC and restarting, it says "could not configure windows update. Try to restore the changes.

  Please help me solve this problem.

  Hello

  1. the updates of windows do not settle?

  2. don't you make changes on the computer before this problem?

  I suggest that you try the procedure described in the article mentioned below.

  "Configuration of the Windows updates failed. Restoration of the changes. Do not turn off your computer"error when you try to install Windows updates

  http://support.Microsoft.com/kb/949358/en-us

  Note: After troubleshooting, consult this section «How to reset the computer to start normally after a boot minimum troubleshooting»

  System Restore warning: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

  Note: Before you perform the upgrade in-place, I suggest you to save all your data.

  Hope this helps, if the problem persists with Windows updates, please get back to us. We are here to help you.