I just bought 14 items and must have missed something because the order only gives me downloads for Windows and I'm on Mac. I have the serial number for Windows download. How to move to Mac downloads?

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  Hello??

  Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  - and https://forums.adobe.com/thread/1572504

• I uninstalled PSElements 13 after transfers of items 8 catalogues to ruin.  Download of a re - install is not an option on the Adobe Web site.  Always have the serial number #s etc.  How can I get a re - download?

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  PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

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  photoshop elements I bought a ret of opportunity program and the serial number is not good how?

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  Looks like you install a version of the CS6 upgrade and it asks you to provide information about the eligible previous version you are upgrading.   After you enter the serial number of the CS6, you select the older version from the list, and then enter the serial number of the previous version to prove that you are eligible to use CS6.  See the following...

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  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

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• The installation fails work properly, I just bought your product and I am unsatisfied extermely of support.  What should I do?  How can I talk to someone?

  Exit code: 6

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 4 (s)

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

  ERROR: third charge useful Installer vcredist_x64.exe failed with exit code:-2147024546

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  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

  ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

  ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file in "C:\Users\User\AppData\Local\Temp\{D7F6C2D9-31B5-468F-BAE5-CC4E5E46082F}\Illustrator_18_L VC 2014\payloads\Microsoft S20_win64\Adobe Illustrator CC 2012 Redist (x 86) \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

  -------------------------------------------------------------------------------------

  Always the same, follow below steps again:

  Go to Control Panel > program and features.

  Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

  When you are prompted to " reboot" the computer.

  Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

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  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

  Then launch application creative cloud and try to reinstall Illustrator and check.

  As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

  It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

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